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Customer Reviews Collected from Samsung US |
Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average Customer Rating:
3.3
Rating breakdown 194 reviews
5 Stars
80
4 Stars
27
3 Stars
16
2 Stars
12
1 Star
59
58%of customers recommend this product.
(
106 out of
184)
Customer Reviews for Samsung - 22.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
This product is loud
on June 22, 2016
Posted by: TLBell
from Houston, TX, USA
Expertise:Intermediate
The ice maker is very loud, it actually can wake you up when the ice falls. The water and ice dispenser drips and we are constantly picking up ice off the floor. I read these same reviews and thought how bad could it really be? I would not recommend this product.
Pros: Realistic color, Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy ROSSINI, Customer Care, June 13, 2022
Hello TLBell,
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number: 1144596803
^^Ross
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number: 1144596803
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Nice refrigerator
on May 18, 2017
Posted by: Me24
from Louisville, KY, USA
Expertise:Beginner
Nice refrigerator for the money, just got it today
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far a winner!
on September 20, 2017
Posted by: drala
from Burbank, CA
Just got this installed today - our last fridge went bust a week ago. There's so much more room in this and although the install guy said it needed about 12 hours to reach the desired temp, it only took 4 hours! Can't comment on durability yet but we're happy with everything so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bought this for looks and style.
on August 17, 2015
Posted by: Denverconsumer
from Denver, CO, USA
Expertise:Intermediate
Performs well with quiet operation and fits perfectly into our cabinet depth space.
The fridge has lots of room for our family.
The fridge has lots of room for our family.
Pros: well lit inside, quiet operation
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refrigerator
on May 21, 2017
Posted by: TatMM
from Ashland, Oregon
Expertise:Expert
Love this refrigerator. Almost no detectable sound. Interior spaces well designed and easy to access. Ice cube dispenser works like a charm with no ice cubes flying out to hit the floor.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use
on March 18, 2017
Posted by: PepperPots
Expertise:Expert
The French door model is much easier to use than our old side by side. I really like the digital read out which tells me the internal temperature and because of this, our food is lasting longer. I also like that the water dispenser is higher and that I can actually fit a mid-sized pot into the opening for water. Overall, we are very pleased with the design and particularly with the counter depth option. We are not missing the space of the conventional size at all.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love our new Samsung French door refrigerator.
on December 19, 2015
Posted by: mkart54
from Louisville , KY
Expertise:Intermediate
We replaced an expensive refrigerator that looked good and functioned poorly with a french door Samsung and could not be happier with our purchase. Easy to organize food in the fridge and freezer. The ice maker and water dispenser are easy to use and do not splash or create a mess.
We would recommend this refrigerator to anyone looking for a very good refrigerator.
We would recommend this refrigerator to anyone looking for a very good refrigerator.
Pros: Inexpensive, Realistic color, Bright display, Durable
Cons: the compressor could be a little quieter
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features.
on January 22, 2016
Posted by: pixy
from MN
Expertise:Intermediate
Like the size and look. Especially like the shelves that collapse to allow for larger/taller items. Do not like that the doors do not open wide enough to allow for easy removal of vegetable and fruit bins. Like the deli drawer and extra drawer in freezer. Like the freezer on bottom.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US