sony.com Customer Reviews Collected from sony.com
Sony - Alpha a5000 Mirrorless Camera with 16-50mm Retractable Lens - Black
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 42 reviews
5 Stars
24
4 Stars
9
3 Stars
6
2 Stars
2
1 Star
1
76%of customers recommend this product. 
(
26 out of 34
)
Customer Reviews for Sony - Alpha a5000 Mirrorless Camera with 16-50mm Retractable Lens - Black
Customer Rating
1 out of 5
1
BAD
on January 9, 2019
Posted by: mariebellllll
Verified Purchase:Yes
Just suddenly gave me notification to install lens properly but when I do it still doesn’t work!
No, I would not recommend this to a friend.
Response from sony.comBy -Jen, Sony Social Support, January 15, 2019
Hi mariebellllll, we regret to hear that your camera failed to meet your expectations. We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including the model number of the camera and the lens. Tell us also a brief description of the issue with the exact error message that you've encountered. Hope to hear from you. Regards.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Great Camera but it drains the battery when off.
on January 10, 2019
Posted by: egadgetguy
Gender:Male
Verified Purchase:Yes
I've had it for a while but I use it very little because it will drain the battery when it's turned off. It drains it about 30% per hour. That's terrible.
No, I would not recommend this to a friend.
Response from sony.comBy -Jen, Sony Social Support, January 14, 2019
Hi egadgetguy,

Thank you for bringing this to our attention. We regret to hear that the battery disappoints you. Please refer to the link below for more information about this issue;
https://www.sony.com/electronics/support/e-mount-body-ilce-5000-series/ilce-5000l/articles/00072790. Regards.
Written by a customer while visiting sony.com
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