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Customer Reviews Collected from frigidaire.com |
Frigidaire - 22.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Average Customer Rating:
4
Rating breakdown 571 reviews
5 Stars
274
4 Stars
160
3 Stars
62
2 Stars
32
1 Star
43
79%of customers recommend this product.
(
436 out of
550)
Customer Reviews for Frigidaire - 22.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Customer Rating
4
Great value
on September 9, 2018
Posted by: Mo62
from Cincinnati
[This review was collected as part of a promotion.] I purchased this refrigerator 2 months ago and I am so glad to do so. It’s working well and the delivery and installation was flawless
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist, October 9, 2018
Hello, Mo62. I am glad to know how flawless everything went. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the drawer space and door room!
on September 10, 2018
Posted by: Cole1922
from Shreveport La
[This review was collected as part of a promotion.] We had to have a certain size fridge and was afraid that we were going to have get a normal freezer top but this one is the perfect size to fit in tight spaces while giving you the roominess of a side by side! Love that there is water and ice in the door, the kids don’t open the door as much! Lol
Absolutely in love with my fridge!
Absolutely in love with my fridge!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Alarms problems
on September 23, 2018
Posted by: Sg3ntx
from Texas
[This review was collected as part of a promotion.] We bought this fridgerator 2 years ago began having issues with constant H1 alarm going off.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Alexis, Online Outreach Specialist, September 24, 2018
Hi, Sg3ntx. We regret to hear that you have had this experience. While we strive to produce quality products, there are occasions when even the best appliances may malfunction. We would like to see how we can help; please be on the lookout for email correspondence from us. If you should need further assistance please give us a call at 888-203-1389 between 8a-8p Monday-Friday and 9a-6p Saturdays. ~Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
3
Water filter leaks.
on November 25, 2018
Posted by: Soencerj69
from Salem, Indiana
[This review was collected as part of a promotion.] The water filter line out cracked. And when I went to replace it the bushing that holds the plastic hose in crumbled. I tried to find a replacement part for it, but it isn't listed in the parts guide. So now I have a side by side refrigerator with an ice maker and water dispenser that I can't use. All because of a piece of plastic that costs less than a quarter to make.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 27, 2018
Oh no Soencerj69!
Thank you for bringing your concerns to our attention. So that we are able to assist you with locating any parts needed for your refrigerator, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly- Ciara
Thank you for bringing your concerns to our attention. So that we are able to assist you with locating any parts needed for your refrigerator, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Fridge too small
on December 16, 2018
Posted by: rnrn95
from Charles City, VA
[This review was collected as part of a promotion.] Came w/new home. I do not like side by side. Fridge is too small. Also ice maker on/off control is backwards.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, December 17, 2018
Hey, rnrn95! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great customer service!!
on February 8, 2019
Posted by: Bob the tomatoe
from Dallas Tx
The customer service was absolutely incredible!! The lady helping me should be promoted!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
NOTHING GREAT ABOUT IT
on March 12, 2019
Posted by: Dudley Jr
from Biloxi ms
his is a piece of junk so much NOISE can't even sleep at night without ear plugs
makes so much different noises repair man says normal sounds
one in store can hardly here it run FOR SELL CHEAP I'll never BUY ANOTHER Frigidaire PRODUCT AGAIN
makes so much different noises repair man says normal sounds
one in store can hardly here it run FOR SELL CHEAP I'll never BUY ANOTHER Frigidaire PRODUCT AGAIN
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , March 13, 2019
Hello Dudley Jr. We apologize for your experience. Rest assured, we make every effort to manufacture quality products. Here is a link https://youtu.be/PLSixFjjuv8, that will help identify some of the normal sounds that can possibly come from your refrigerator. Please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 830 am-8 pm EST. Kindly, R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
nothing but problems
on May 7, 2019
Posted by: ricks services
from roseville, mi
icemaker has been replaced twice under warranty and the ice bucket/auger assembly had to be replaced it cracked. yesterday it started making noise like something is hitting the fan in the freezer and it is all frozen inside like the automatic defrost stopped working. i hate this fridge nothing but problems.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, May 9, 2019
Hey, ricks services! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed.
I understand that your icemaker is producing an unusual sound. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (ricks services-187481481)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your refrigerator's model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-800-374-4432; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
I understand that your icemaker is producing an unusual sound. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (ricks services-187481481)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your refrigerator's model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-800-374-4432; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
Written by a customer while visiting frigidaire.com