lg.com Customer Reviews Collected from lg.com
LG - 4.0 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.8 out of 5
4.8
Open Ratings Snapshot
Rating breakdown 329 reviews
5 Stars
289
4 Stars
24
3 Stars
6
2 Stars
2
1 Star
8
96%of customers recommend this product. 
(
311 out of 323
)
Customer Reviews for LG - 4.0 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
3 out of 5
3
Power Fail
on March 14, 2024
Posted by: ELFKING
Verified Purchase:Yes
Have had this for 12 years and the machine kept needing to be reset as we would have no power. Now we have no power and the charge to fix it is going to be 350.
Response from lg.comBy trueLG Digital Care TeamApril 9, 2024
Hey there. We know how important a reliable washer machine is for keeping your clothes fresh and clean. Let's give the steps in the article to see if this helps with the power: http://spr.ly/6423wjLm9. Let us know how these steps work out for you. Please send us a private message on social media with your contact information, model, and serial number. We'll be here to help you through this! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Replace a door lock
on May 28, 2024
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Over priced for the work !!!!My experience with other companies is that they value their services not to make a profit.
Response from lg.comBy ChrisLG SocialMay 29, 2024
Hi there! As a continuously innovating company, we value your feedback! We'll be sure to forward your input to the appropriate personnel. If you need further support, don't hesitate to reach out! Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial numbers. Our support is always a few clicks away! ^Chris
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
12 yrs of good times
on July 3, 2024
Posted by: Gentryy
from Atlanta
[This review was collected as part of a promotion.] I never had any issues with the washer. I’ve had it for over 12 years and now it has started to leak. I’m looking for a replacement because I really enjoyed this particular was.
Pros: Style/Design
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (14) ratings-only reviews
Overall Customer Rating
4.9 out of 5
4.9
Would recommend? Yes
(
14  out of  14
)
Features
5 out of 5
5
Quality
4.9 out of 5
4.9
Value
4.8 out of 5
4.8
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