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Customer Reviews Collected from epson.com |
Epson - WorkForce Pro Network-Ready Wireless All-In-One Printer - White
Average Customer Rating:
4.2
Rating breakdown 845 reviews
5 Stars
520
4 Stars
159
3 Stars
60
2 Stars
39
1 Star
67
83%of customers recommend this product.
(
701 out of
845)
Customer Reviews for Epson - WorkForce Pro Network-Ready Wireless All-In-One Printer - White
Customer Rating
3
Quality Control Slipping
on January 21, 2012
Posted by: CUBYDC
from Corolla, NC
First printer was DOA and would not initialize. Cryptic error message said see directions. Second printer had same problem plus two cyan and no black ink cartridges were included. Third printer did initalize. This third unit appears to be working well. I persisted through the inconvenience of returning defective printers only because of the excellent results I have had with Epson in the past.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Awesome results
on December 10, 2011
Posted by: Jeb0921
from Ogden, Ut
This is probably the best printer I have used in years. The printer is fast, and everything I have tried works exactly as stated. Printing from google docs, my iPad and also from my android tablet and phone are perfect.
If you need an outstanding printer you will not go wrong with this one.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
Paper Feeder is NG
on February 4, 2013
Posted by: blackjack
from Georgia
I really like the functionality and simplicity of this all-in-one with the MAJOR exception of a paper feeder inconsistency that at times fires all the paper in the machine out in chunks of 10 or 12 pages at a time. The frustrating thing is it only happens when I really need it to print!
Still under warranty...hope Epson does the right thing.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Total disaster
on April 22, 2013
Posted by: Barbara
from New York
This printer was a huge disappointment. As a small business owner who depends on the printer every day of the year, I was willing to pay top dollar for a thoroughly reliable all-in-one printer. This one is anything but reliable. In the three months we've owned it, we've had four major time-consuming issues that required reinstallation and/or an exchange. Today I'm returning it for the last time and buying a different printer. Save yourself a lot of hours and frustration and cross this one off your list.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Setup so easy for such a feature filled machine
on October 11, 2011
Posted by: Charlie
from Gulf Shores, AL
I began with the Start Here short folder and followed the steps exactly as stated.
When I got to step seven I had to choose to continue setup for a Mac OS-X machine. I continued through seven and eight as directed for a Mac and set it up to use my Wi-Fi at home and was ready to go.
Fax set up was same easy procedure. The scanner works great right off the console buttons, but I did have to go to the manual in order to scan a document by giving instructions from my Mac. Following the insrtuctions on p17, I opened Preview and went to File>Import from Scanner>Include Networked Devices and scanned wirelessly--no problems.
I really can't remember when I have had such a frustration free experience in setting up and using a new hardware device with so many features. Thanks Epson.
Some of the easy Setup might have possibly been due to the Mac. I will know when I add my Windows PC to my network later.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Disappointment
on September 6, 2012
Posted by: Linda O
from Minnesota
Paper jams all the time, won't print business card stock, photo paper, etc. Now the print gear fell off and have to order a new one. I would never order this printer again. Printer cartridges do last a long time but this is the worse printer I have ever had!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
on February 17, 2013
Posted by: Anonymous
from Pennsylvnia
Printing results are great. Trying to install the scanner proved more difficult than I originally thought. I had to uninstall the program twice, figure out the firewall, etc. I wish the computer gurus could step back and have someone else write the directions.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
Yellow ink splotches after 15 months - now unusabl
on May 17, 2013
Posted by: SanDiegan
from San Diego
This printer was great for a year. Then the fax died. Now every page has a large splotch of yellow ink. Unusable for anything except drafts, plus replacing the ink would get expensive!
I bought a new genuine Epson cartridge, but that was not the problem. The splotches continued, and looking it up I see dozens of identical complaints.
Epson tells me it is "out of warranty" and they won't do a warranty extension "because it is not a common problem." I complained that it is clearly a design error, and they responded that is not possible because a design flaw would have been fixed soon after the printer launched!
Epson tells me it is "out of warranty" and they won't do a warranty extension "because it is not a common problem." I complained that it is clearly a design error, and they responded that is not possible because a design flaw would have been fixed soon after the printer launched!
So, ignore all the reviews from people who only had this product a week. Think of it as a "disposable printer." You will enjoy it for 6 months or more, but before 2 years are up it will die. (Assuming you print a lot, of course.)
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com