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Customer Reviews Collected from epson.com |
Epson - WorkForce Pro Network-Ready Wireless All-In-One Printer - White
Average Customer Rating:
4.2
Rating breakdown 845 reviews
5 Stars
520
4 Stars
159
3 Stars
60
2 Stars
39
1 Star
67
83%of customers recommend this product.
(
701 out of
845)
Customer Reviews for Epson - WorkForce Pro Network-Ready Wireless All-In-One Printer - White
Customer Rating
4
Good software, but MFC are complicated
on April 27, 2012
Posted by: BostonTech
from Boston
MFC (MultiFuction Copiers) are complicated by nature because of the large number of things they must do well. Epson has invested a lot of effort in making their MFC easier to use, and it shows.
I just installed the MFC, so cannot comment on its performance, but have following observations about the installation:
1) Labeling is black-on-black. This is very common, but still inconvenient. I use a flashlight and sometimes a magnifying glass to read the labels.
2) Had a major issue with inserting the printer cartridges. They can be inserted 2 ways: Epson label pointing up or down. This is a design flaw. An easy fix would be to have matching arrows on the cartridges and the MFC.
Anyway, I tried both ways and the cartridges seemed to go-in better with the label pointing down. Instructions said to wait for a click. Well you press with *moderate* firmness and you hear a click.
Inserted all 4 cartridges this way and turned-out a flimsy piece of metal in the back got bent!
Half an hour of troubleshooting later, I discovered the problem. Took-out the cartridges, got a pair of pliers and a flathead screw driver and laboriously straightened the bent metal through the 3"x4" opening.
Reinserted the cartridges with Epson label pointing-up and proceeded with the installation.
3) It's easly to misplace CD-ROMs, so I copy them to the hard disk and install the software from there. Well, EPSON installation software got very confused by this and refused to install. So now I have to very carefully hold-on to the CR-ROM so I can install the MFC software on other and future computers in our household.
4) This is a bulky unit that needs about 20 inches of space front-to-back for comfortable operation. Width requirement is about 18 inches.
5) Convenient envelope printing is an infrequent, but extremely useful feature. On the Epson I don't see any easy way to print envelopes.
Conclusion: So why am I giving it 4*? Because I think other MFCs are worse. This is a very difficult product to get right.
I just installed the MFC, so cannot comment on its performance, but have following observations about the installation:
1) Labeling is black-on-black. This is very common, but still inconvenient. I use a flashlight and sometimes a magnifying glass to read the labels.
2) Had a major issue with inserting the printer cartridges. They can be inserted 2 ways: Epson label pointing up or down. This is a design flaw. An easy fix would be to have matching arrows on the cartridges and the MFC.
Anyway, I tried both ways and the cartridges seemed to go-in better with the label pointing down. Instructions said to wait for a click. Well you press with *moderate* firmness and you hear a click.
Inserted all 4 cartridges this way and turned-out a flimsy piece of metal in the back got bent!
Half an hour of troubleshooting later, I discovered the problem. Took-out the cartridges, got a pair of pliers and a flathead screw driver and laboriously straightened the bent metal through the 3"x4" opening.
Reinserted the cartridges with Epson label pointing-up and proceeded with the installation.
3) It's easly to misplace CD-ROMs, so I copy them to the hard disk and install the software from there. Well, EPSON installation software got very confused by this and refused to install. So now I have to very carefully hold-on to the CR-ROM so I can install the MFC software on other and future computers in our household.
4) This is a bulky unit that needs about 20 inches of space front-to-back for comfortable operation. Width requirement is about 18 inches.
5) Convenient envelope printing is an infrequent, but extremely useful feature. On the Epson I don't see any easy way to print envelopes.
Conclusion: So why am I giving it 4*? Because I think other MFCs are worse. This is a very difficult product to get right.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Epson WorkForce Pro WP-4530 All-in-One Printer
on April 2, 2014
Posted by: Anonymous
from Denver, CO
Ok print quality.
Very unreliable wireless connectivity to the point I broke down and bought a hard wire connection.
Very unreliable paper feed. Error messages about 'Paper Jam' when there was none. Constantly wasting time re-booting the printer.
Didn't integrate with Microsoft, they seemed to not like each other.
The unit was only tolerable for 1.5 ink cartridge change outs before it landed in the trash.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Black Ink Blotching and Wet.
on November 29, 2014
Posted by: Captelliot
from Fort Lauderdale, FL, USA
I bought this printer exactly 3 year ago November 2011 with light use in business mostly for copying and faxing. In fact I believe I may be only on my 3rd black cartridge after the starter. I've been very happy until now. I've read other reviews with the yellow leaking with no fix available. I just emailed support to see if there is a resolution to this issue. I'm hoping this can be resolved. I just bought a WP-2650 for home that I just unpacked and am concerned it's the same technology. I will base my decision to keep the 2650 based on what support will do.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Simple
on November 20, 2011
Posted by: steelmi2
from Los Angeles, CA
Easy to install and setup on a wired network. Did not try the wireless feature.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Epson Workforce pro WP 4530
on March 1, 2012
Posted by: Anonymous
from California
When I purchased this printer I wanted something that was fast. This printer is very loud and is slow.
Very dissappointed.
Very dissappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Paper Jam
on June 2, 2013
Posted by: Anonymous
from Chicago, IL
This product is my husbands, I went to get on to his computer to print a spelling list for my children. Paper Jam constantly! I was so frustrated by my 6th attempt I gave up.
It wouldnt even print the document and kept asking me to remove the back cover.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
DOA
on February 26, 2014
Posted by: Bowza
from Houston, TX
I was not able to use the printer because it kept giving and error that the Magenta and Yellow ink cartridges need to be replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Epson wf4530
on December 1, 2011
Posted by: Rob
from Mississippi
So far I am not happy. I am trying to load the software on my apple with lion and also on my pc with microsoft xp and in both cases it is not a smooth process. I went to the Epson ndownload site to get the apple driver and it would not download despite numerous attempts. I was able to do the pc download but only for USB and not wireless. I am going to try again but I may be packing it up and sending it back to the Epson online store
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com