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Customer Reviews Collected from Samsung US |
Samsung - 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.6
Rating breakdown 594 reviews
5 Stars
425
4 Stars
121
3 Stars
20
2 Stars
9
1 Star
19
92%of customers recommend this product.
(
539 out of
585)
Customer Reviews for Samsung - 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
2
DISAPPOINTED
on March 31, 2017
Posted by: ELLC
from Long Island, New York, USA
Expertise:Expert
I HAD A TOP LOAD WHIRLPOOL WASHER FOR 20 YEARS, WITH NO ISSUES. I WANTED ANOTHER TOP LOADER AND SAMSUNG WAS RATED VERY WELL. I AM VERY DISAPPOINTED IN ITS PERFORMANCE. I FEEL THE MACHINE IS NOT PUTTING IN ENOUGH WATER. SOMETIMES I HAVE TO STOP THE MACHINE AND START OVER BECAUSE WHEN THE WASH CYCLE STARTS, SOME CLOTHES ON TOP ARE NOT EVEN WET. I FIND THE AGITATION TWISTS THE CLOTHES AND THEY COME OUT FROM THE SPIN VERY TWISTED AND WRINKLED. MUCH MORE SO THEN MY OLD MACHINE. SOMETIMES THE DARK COLORS COME OUT WITH WHITE STAINS ON THEM. I RUB THEM AWAY BEFORE I PUT THEM IN THE DRYER. I FOLLOWED THE INSTRUCTIONS FROM THE BOOK SO I DON'T THINK I'M DOING ANYTHING WRONG. ALL IN ALL I AM NOT PLEASED WITH THIS NEW MACHINE.
Pros: Bright display
Cons: Did not meet expectations, too little water, agitation mangles the clothes
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable & quiet
on November 1, 2018
Posted by: catsk
from Grand Rapids, MI
Expertise:Expert
I've had this washer for a little over a year since my previous Samsung washer was recalled. It has the AquaJet feature that I previously thought I would not use. But since I now have it, it does come in handy for pre-soaking. I use the deep wash cycle often since it allows more water and more temperature control than the normal cycle. I am tall, so the deep reach to get clothes out does not bother me at all. I like that it is large enough to wash a comforter or sleeping bad in it, no more trips to a laundry mat after camping.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US