 |
Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 11-Cycle Electric Dryer with Steam - White
Average Customer Rating:
4.6
Rating breakdown 365 reviews
5 Stars
279
4 Stars
64
3 Stars
8
2 Stars
6
1 Star
8
94%of customers recommend this product.
(
332 out of
355)
Customer Reviews for Samsung - 7.4 Cu. Ft. 11-Cycle Electric Dryer with Steam - White
Customer Rating
4
Space Age Dryer
on January 21, 2017
Posted by: ranzi007
from Middleburgh, NY, USA
Expertise:Expert
After 17 years of using a basic low, med, high dryer.. this is like getting something from the space age. Love it, dries very well and will adjust time according to wetness. Simple to install and works great.. definitely recommend for the price!
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT DRYER
on January 24, 2017
Posted by: 1superclean
from North Carolina, USA
Expertise:Expert
I purchased this dryer with the matching washer, and both products work to my complete satisfaction. When registering the dryer, the year of purchase is not updated in Samsung's system. You are not able to put in your 2017 purchase dates.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and features
on January 27, 2017
Posted by: Jennabug
Expertise:Beginner
This dryer has many features, including a sanitize feature. Dries clothes really well and have not had an issue with it.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Rattling noise from Day1
on January 27, 2017
Posted by: POCustomer
Dryer consistently makes a rattling noise, like something is loose in the dryer. It was leveled @ install time. Have made every adjustment possible. This unit is defective, just like the washer I had to replace.
Pros: Bright display
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy ROSSINI, Customer Care, June 30, 2022
Hi POCustomer,
Thank you for reaching
out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer being noisy. We understand how important dryers are especially if we are doing some laundry during our busy schedules. Don't worry, will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for a basic operating guide:
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Samsung dryer vibrates or shaking
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
For additional assistance needed, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number:
1144652683
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for reaching
out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer being noisy. We understand how important dryers are especially if we are doing some laundry during our busy schedules. Don't worry, will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for a basic operating guide:
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Samsung dryer vibrates or shaking
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
For additional assistance needed, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number:
1144652683
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on January 28, 2017
Posted by: CHUFFS
A beautiful dryer with every option we could ever need.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 29, 2017
Posted by: ChiariWarrior82
from Bakersfield california
Expertise:Beginner
I love my new dryer. It is a gift from heaven. I love it
Pros: Bright display, Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brand New
on January 30, 2017
Posted by: docteacher
from Illinois, USA
Expertise:Expert
Works great thus far. Love the features and the size.
Pros: Lightweight, freatures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Big
on February 7, 2017
Posted by: none19
Expertise:Beginner
Dries clothes a lot faster than my old dryer. Really like the washer too, but still getting used to it.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US