Samsung US Customer Reviews Collected from Samsung US
Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 365 reviews
5 Stars
279
4 Stars
64
3 Stars
8
2 Stars
6
1 Star
8
94%of customers recommend this product. 
(
332 out of 355
)
Customer Reviews for Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Customer Rating
5 out of 5
5
loving it
on June 28, 2016
Posted by: grammy2
from MI
Expertise:Intermediate
I just replaced my Whirlpool Duet, Washer and dryer, 11 years old. I am so happy with my choice of Samsung. Controls are easy, both units are silent. Washer does it job. I wanted to do blankets and it works super.
Pros: Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 28, 2016
Posted by: osydox
from California, USA
Expertise:Intermediate
large capacity, quiet, easy operation, one touch control
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This dryer is amazing
on June 29, 2016
Posted by: Maaf
from South Carolina
Expertise:Intermediate
I love my dryer in special because have a sanitize cycle, that is a plus!!
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm so happy with this purchase
on June 30, 2016
Posted by: Fritha78
Expertise:Intermediate
This dryer is so quiet I had to go into the laundry room to make sure it was running. I haven't used all the features yet but so far everything works great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
dries quick and even
on July 1, 2016
Posted by: Anonymous
Expertise:Expert
wonderful machine, gets the job done quickly and efficiently! very quiet and sings a lovely tune upon completion. lots of space for bedding/towels.
Pros: Realistic color, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First Samsung Washer
on July 7, 2016
Posted by: zaphod12
from Lakewood, OH, USA
Expertise:Expert
Hello -
this is the first Samsung washer i have owned. i had a 20 year old machine, replaced that and it was horrible so within 30 days traded that in for this Samsung.. best move i've made in a long time. quiet, low to zero vibration and the clothes are very clean. nice job samsung.
Pros: Bright display, very quiet
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great features
on July 6, 2016
Posted by: f1f1
great controls. easy to understand. outstanding capabilities.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Product offers nice features, however, steam does not work
on July 7, 2016
Posted by: dixbg
from Athens, GA, USA
Expertise:Expert
I could not encourage anyone to purchase. I have been so disappointed.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Camille Samsung CareAugust 16, 2022
Hi dixbg,

We apologize that your experience with the dryer was less than ideal. We appreciate all feedback that helps us understand how to improve our products.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144807169

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
Written by a customer while visiting Samsung US
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