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Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Average Customer Rating:
4.6
Rating breakdown 365 reviews
5 Stars
279
4 Stars
64
3 Stars
8
2 Stars
6
1 Star
8
94%of customers recommend this product.
(
332 out of
355)
Customer Reviews for Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Customer Rating
5
The Best Dryer
on June 17, 2014
Posted by: huebrown
from Durham, NC
Expertise:Intermediate
This is a great product. The only issue I have is that the rack for the dryer is not available. You should have included it in the package as I paid quite a bit for the dryer. It does work quite well.
Pros: Bright display, Durable, Lightweight
Cons: no dryer rack.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
VERY EASY TO USE AND PERFORMS EXCELLENT.
on July 8, 2014
Posted by: PINYAPPLE
from LOS ANGELES
Expertise:Intermediate
SUPER EFFICIENT AND VERY LOW NOISE WHILE IN OPERATION.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on October 9, 2014
Posted by: Tomlynn
from Detroit
Expertise:Intermediate
Love it. Best dryer ever. It's big, works every time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great dryer for the price
on November 13, 2014
Posted by: samsungrocks1
from Rochester, NY, USA
Expertise:Intermediate
I am a believer in Samsung products. The dryer is a fantastic addition to my washer. The dryer was easy to install and it is easy to use.
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful dryer
on February 27, 2015
Posted by: ArdeeBee
from St. Augustine, Florida
Expertise:Intermediate
This dryer is so much better than the dryer it replaced. The clothes are always dry at the end of the cycle. The clothes come out so soft. Even heavy loads such as towels and throws are also dry and the end of the cycle. While previous reviews had some comments regarding the filter, I find that the filter is great and really traps the lint. The filter cage is easy to open and to empty, but when closing the cage, it requires a "snap" to close it and therefore, there is some dust that gets in the air. During installation, the technician had to reverse the door and that was a job since the door basically has to be taken apart to reverse the hinges. Overall, love the dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick & Quiet
on March 5, 2015
Posted by: Wyomingwanderer
from Illinois, USA
Expertise:Expert
Love my new gas dryer. Multiple settings help get just the right dry time and the steam options are great for clean clothes that have been stored for a season. Pleasant chime to let you know when things are ready to come out of the dryer, sure beats the "noisy horn" sounds on my old dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sensor Cycles
on March 29, 2015
Posted by: HonestGuy1
I don't feel the sensor cycles work that great on drying... I pull items out and they're still slightly damp.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Camille , Samsung Care, August 15, 2022
Hi HonestGuy1.
Thank you for reaching out regarding your Samsung dryer does not drying. On behalf of Samsung, we apologize for the inconvenience this has caused you. Regarding your concern, to help you with your dryer not drying. I am providing this link to guide you on the issue.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
In case of repairs are needed, please take note of your warranty coverage for the dryer.
https://www.samsung.com/us/support/warranty/
Warranty Period
One (1) year
Two (2) years Control Board Parts *Varies by model.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144802635
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung dryer does not drying. On behalf of Samsung, we apologize for the inconvenience this has caused you. Regarding your concern, to help you with your dryer not drying. I am providing this link to guide you on the issue.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
In case of repairs are needed, please take note of your warranty coverage for the dryer.
https://www.samsung.com/us/support/warranty/
Warranty Period
One (1) year
Two (2) years Control Board Parts *Varies by model.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144802635
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product for the Money
on April 5, 2015
Posted by: richardb9
from Massachusetts, USA
Expertise:Intermediate
This dryer has great features including steam refresh for a reasonable price. Product looks and performs as expected.
Pros: Bright display
Cons: none
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US