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Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Average Customer Rating:
4.6
Rating breakdown 365 reviews
5 Stars
279
4 Stars
64
3 Stars
8
2 Stars
6
1 Star
8
94%of customers recommend this product.
(
332 out of
355)
Customer Reviews for Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Customer Rating
5
New Dryer!
on February 8, 2017
Posted by: hodag76
from Rhinelander, WI 54501, USA
Expertise:Expert
I love my new dryer! The features are so easy to use. My son purchased a Samsung dryer 2 years ago and based on his satisfaction we purchased as well
Pros: Bright display, Durable, capacity
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on February 9, 2017
Posted by: Anonymous
Very Good Highly Recommended and very happy with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature and value for price
on February 10, 2017
Posted by: Dublin
from Dublin, OH, USA
Expertise:Intermediate
I purchased this dry along with the matching washer to replace outdated ones. Not only did this have more features that other competitor models but good reviews already. After comparing between the lower, higher and other brand models with similar features, I chose this because of the value for amount of options including steam dry. The controls are very easy to use and the fact that you don't have to add water separately for the steam function is very convenient. Couldn't be happier.
Pros: Bright display, Durable, Inexpensive, Built-in speakers, steam dry with no resevoir, light in drum, chime notes
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES AND GREAT VALUE
on February 11, 2017
Posted by: Anonymous
from Orange County, CA, USA
Best dryer I have ever owned. Easy to use, inexpensive, yet high quality.
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance
on February 12, 2017
Posted by: jmw1951
from CA
Expertise:Intermediate
As per all of the other Samsung products that I have purchased over the years, the quality and workmanship is the best out there.
Pros: Durable
Cons: no cons
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are very useful, love it?
on February 14, 2017
Posted by: KaynineG
from Shreveport,La.
Expertise:Intermediate
Haven't had my dryer but a few days. So far, it's been great. Thank you!
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Dryer
on February 15, 2017
Posted by: alwayslooking
from little rock
Expertise:Beginner
I have had my dryer for a year. Had to call the repair man. Applicances shouldn't break down in a years time.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy ROSSINI, Customer Care, June 30, 2022
Hi alwayslooking,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer not working properly. We understand how important dryers are especially if we are doing some laundry during our busy schedules. Don't worry, will surely notate your feedback about this matter for a better product in the future.
Let me share with you the warranty coverage of your product for possible repair or replacement.
https://www.samsung.com/us/support/service/warranty/DVE60A9900V/A3
In case you need Samsung parts, you may purchase it here.
https://www.samsungparts.com/Default.aspx
For additional assistance needed, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number:
1144652579
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer not working properly. We understand how important dryers are especially if we are doing some laundry during our busy schedules. Don't worry, will surely notate your feedback about this matter for a better product in the future.
Let me share with you the warranty coverage of your product for possible repair or replacement.
https://www.samsung.com/us/support/service/warranty/DVE60A9900V/A3
In case you need Samsung parts, you may purchase it here.
https://www.samsungparts.com/Default.aspx
For additional assistance needed, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number:
1144652579
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT DRYER FOR THE PRICE
on February 15, 2017
Posted by: DieselMECH
If you dont want to spend the money on a front load, which was our last dryer we sold our house with. This is a great dryer especially for a front load.
definitly would buy again.
It can handle a week and a half worth of clothes with ease.
definitly would buy again.
It can handle a week and a half worth of clothes with ease.
Pros: Bright display, Realistic color, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US