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Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Average Customer Rating:
4.6
Rating breakdown 365 reviews
5 Stars
279
4 Stars
64
3 Stars
8
2 Stars
6
1 Star
8
94%of customers recommend this product.
(
332 out of
355)
Customer Reviews for Samsung - 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer - White
Customer Rating
1
Poor Quality
on November 21, 2015
Posted by: P3P3
from Yuma, AZ, USA
Expertise:Intermediate
It stopped working after only 4 months. Do not buy!!!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Camille , Samsung Care, August 18, 2022
Hi P3P3.
Thank you for reaching out regarding your dryer won't stay on. We apologize for the inconvenience this has caused you. To help you with your dryer not staying on. I suggest you check this link to help with this concern.
Samsung dryer will not turn on or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144815926
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your dryer won't stay on. We apologize for the inconvenience this has caused you. To help you with your dryer not staying on. I suggest you check this link to help with this concern.
Samsung dryer will not turn on or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144815926
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Good Dryer
on November 21, 2015
Posted by: Pack15
This dryer has worked well and is easy to use. Not loud unless the finished alarm goes off (which can be turned off). No complaints so far.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
fANTASTIC DRYER, HIGHLY RECOMMEND
on November 25, 2015
Posted by: goatlady
from tx
i GOT THIS DRYER AS A REPLACEMENT FOR MY OLD DRYER THAT DIDN'T HAVE MUCH LIFE LEFT. where TO BEGIN, i LOVE THE DESIGN AND STYLE OF THE DRYER, THE SOFT BLUE LIGHTING AND THE CUTE LITTLE JINGLE IT PLAYS WHEN DONE, UNLIKE MY OLD DRYER WITH THE ANOYING BUZZ. it takes less time to dry the clothes, even towels and jeans. The steam function is great, I put a pair of hubby's pants that usually came out so wrinkled and rhey were smooth and almost wrinkle free. I cant wait to get the matching washer love love love this dryer
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
clothes are dry and fresh
on December 1, 2015
Posted by: squeeky2
from ca
Expertise:Beginner
Just purchased this gas dryer to match the Samsung washer. Very happy with both. Has a steam feature that is new to us. The clothes are fresh and dry.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is a waste of money.
on December 6, 2015
Posted by: Anonymous
I bought this in March 2014 and it's broken already. I will never buy samsung product again.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Camille , Samsung Care, August 24, 2022
Hi Hatesamsun.
We apologize that your experience with the dryer was less than ideal. We appreciate all concerns that help us understand how to improve our products.
Also, I suggest you check this link for the most common dryer concern.
https://www.samsung.com/us/support/search/?query=dryer+not+working&referrerPageUrl=https://www.samsung.com/us/support/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144836337) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We apologize that your experience with the dryer was less than ideal. We appreciate all concerns that help us understand how to improve our products.
Also, I suggest you check this link for the most common dryer concern.
https://www.samsung.com/us/support/search/?query=dryer+not+working&referrerPageUrl=https://www.samsung.com/us/support/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144836337) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and design
on December 10, 2015
Posted by: Bertie100
from Pennsylvania, USA
Expertise:Expert
I love the style of the new dryer. It is smaller than my previous one but it performs better. I like all of the features and how quickly the clothes dry.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice change
on December 10, 2015
Posted by: ersarver
from Columbus, OH, USA
Expertise:Intermediate
We had a duet for five years and were happy to get rid of them. I love the options with the dry times to the music it plays when it is finished. The steam is awesome if you are trying to get some wrinkles out quick. I am very happy with our purchase and would purchase it again.
Pros: Bright display, Durable, within competition pricing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 10, 2015
Posted by: Reiki
from Wisconsin
Expertise:Intermediate
So far I love this dryer! It has many great features, such as the steam feature. It's easy to use and chimes when finished. It looks very modern and very easy to use.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US