sentrysafe.com Customer Reviews Collected from sentrysafe.com
SentrySafe - Fire File - Black
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 318 reviews
5 Stars
186
4 Stars
71
3 Stars
20
2 Stars
8
1 Star
33
86%of customers recommend this product. 
(
251 out of 292
)
Customer Reviews for SentrySafe - Fire File - Black
Customer Rating
5 out of 5
5
It worked!
on March 17, 2022
Posted by: Harl
from Floresville
My house burnt to the ground and my safe worked great. Car titles, Car Keys, passport and documents were in perfect condition. You would have to see it to believe it. We’ll worth the investment.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
4 out of 5
4
EXCELLENT "FIRE" SAFE
on August 29, 2018
Posted by: Brian D
from Franklin Square, NY
Bought this fire safe to protect important documents from fire. It is just the right size to store papers and file folders without folding them. Saw other reviews about problems with the key, but mine worked fine had no problem at all. Also saw some negative reviews about the lock being able to be picked. Keep in mind that this is a fire safe meant to protect contents from fire not a security safe. The only negative I would give it is, it really needs a set of handles. I was going to put it on an upper shelf, but at around 28 lbs. it would be hard for the wife to get it down. Put it on a lower floor level shelf so it can easily be slid out. Definitely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
1 out of 5
1
Lid broke off
on January 27, 2019
Posted by: Jason Morrison
from Lebanon Tennessee
The lid hinge broke and now you can’t secure anything...
No, I would not recommend this to a friend.
Response from sentrysafe.comBy Noel HCustomer Service February 20, 2019





We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality products. However, we recognize that problems may occasionally occur requiring further assistance. To further assist you, please contact our Customer Support at 1-800-828-1438. If you have a copy of the purchase receipt still please have that ready as well. Thank you.
Written by a customer while visiting sentrysafe.com
Customer Rating
4 out of 5
4
Will do what I need.
on July 30, 2018
Posted by: TooTall
from Central Texas
Verified Purchase:Yes
Needed a place to safely and securely store some important documents for a legal issue. Good price for what what you get. Might just be me, but I have to turn the key a bit before closing the lid or the key won't turn at all. I opted to live with it.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
5 out of 5
5
Another Great Safe!
on August 2, 2018
Posted by: PattiH
from Colorado Springs, CO
Verified Purchase:Yes
I always trust SentrySafe safes - they are strong, reliable, and like most, this one is fireproof! I have a small one, a medium size one (this 1170 Fire File), and a larger one.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
1 out of 5
1
Lid fell off
on April 9, 2019
Posted by: Chris8565
from California
Fire safe was in storage for many years. When I went to open it, the lid fell off.
The cheap plastic hinge on the right side sheared off. The left hinge is not much better.
Safe is completely useless!
No, I would not recommend this to a friend.
Response from sentrysafe.comBy Shannon SCustomer ServiceApril 12, 2019
I am sorry to hear your safe did not meet your expectations. The lids on these safes do require support when opening because of the fire protection inside the lid. For additional information, please call Customer Service at 800-828-1438.
Written by a customer while visiting sentrysafe.com
Customer Rating
5 out of 5
5
Secure
on June 29, 2018
Posted by: Janice69
from Lancaster, Ca
Verified Purchase:Yes
I am a previous owner of several Sentry safes loyal to the brand!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
5 out of 5
5
Black Heavy Fire File Box
on July 17, 2018
Posted by: ChrisIam
from Phoenix, Arizona
Verified Purchase:Yes
Works for what I need, which is to store the limited paperwork I need to keep hard copiesof, like birth certificates, passports, etc.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
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