epson.com Customer Reviews Collected from epson.com
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product. 
(
378 out of 487
)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
5 out of 5
5
Epson Perfection V39 Scanner
on July 23, 2015
Posted by: Louone
from Los Angeles,CA
I like it because it's small and light in weight to go in my laptop carry on bag. The software suite is user friendly and very easy to use. There are a lot of options in the software suite. So you don't have to look for other soft to use. Best of all is the quality of the scanner and it looks good.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
It leaves lines (artifacts), stitches are a joke,
on February 11, 2016
Posted by: Jose001
from Portugal
The Epson V39 scanner generates longitudinal darker lines on the light homogeneous areas of photos and documents. These artifacts do not appear if you use the Epson 3200 or V550 (CCD sensor) scanners.
Installing the software was unusually difficult.
The bundled ArcSoft Scan-n-Stitch Deluxe 1.1.2.55 software stitches ridiculously, so you can't make an A3 from 2 A4 scans as advertised.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
WORKS GREAT !!
on March 1, 2016
Posted by: Bob
from Hartford CT
Pictures came out clear and bright.
Very easy to setup and use.
Bring U old piciures back to life
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Epson Perfection v39 scanner
on March 20, 2016
Posted by: scooter
from Medford, Oregon
I'm so happy with the ease of operation. It's truly, so easy to work with
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Epson V39 Scanner Software
on April 1, 2016
Posted by: Bob
from Dallas, TX
I have no idea of how well the V39 works. The included CD was a mess. In spite of two wasted hours, I could not even register the scanner and the downloaded driver did not even recognize the attached scanner. The only app that seemed to load properly was the Stitch. I have just downloaded the driver on-line and have successfully registered. Now I will connect the scanner and see if it works.
*****
After one Test Trial, the V39 and downloaded driver seem to work fine. Now to download the on-line manual & apps that should have been on the CD!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
EpsonV39
on September 23, 2016
Posted by: zzz28
from Rochester NY
Was easy as pie to set up. Was able to scan a page on the first try. Nice quality scan too. Using this on a windows 10 64bit computer and half expected issues but none came up. Nice product.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
How Do I Use It???
on April 28, 2023
Posted by: wdaryl93
from Montgomery AL
I installed the software. When I get to step 4, nothing happens. How do I get to the screen in #4?
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from epson.comBy SamEpsonApril 28, 2023
Hello wdaryl93, we appreciate your feedback on the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201#questions. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
on September 8, 2015
Posted by: suncitypops
from AZ
NO support it. will NOT let me make a JPG it produces only some weird format that takes a while to translate into a usable format
never mind that one of the front buttons says JPG
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
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