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Customer Reviews Collected from epson.com |
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product.
(
378 out of
487)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
2
Inexpensive
on October 29, 2018
Posted by: tig2008
from Massachusetts
This is the 3rd scanner I have owned and find it one of the poorest. The manual is poorly written and finding answers to questions is almost impossible.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Marina, Scanners, October 29, 2018
Hi tig2008, we appreciate your business and welcome the opportunity to assist you. Your V39 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We look forward to your call. Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Works fine
on November 1, 2018
Posted by: John37091
from Lewisburg, TN
Have not tried all the features but the unit works fine. I was going to buy the V19 which appears to be the same unit just with less software but this unit was on sale for the same price as the V19 so I bought the V39. Not sure I will ever use the extra included software. The unit scans quickly and is user friendly. Nice and compact! Single sheet scanner which does a nice job - I have had never had any luck with scanners that have sheet feeders.
I would recommend this to a friend!
Quality
5
Value
3
Written by a customer while visiting epson.com
Customer Rating
5
So easy
on November 7, 2018
Posted by: jsiberians
Right out of the box great easy to setup and much simpler and quieter to use than my old scanners.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Having trouble
on November 25, 2018
Posted by: jan27
from Clarkston, Michigan
I am having trouble with my scanner. All I need to do is scan a time sheet and email to my workplace. The scanner saves my document as a tiff and I need to save as jpeg. I cannot attach the document to my email unless it is a jpeg. I have tried to save as but cannot find how to do that. I'm sure it is something simple but until I figure it out I cannot give this product a high rating and recommend .
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Marina, Scanners , November 27, 2018
Hi Jan27, in your Epson Scan driver, click the Save As button and there will be a drop down menu in the center of the window for choosing the file type. You can choose JPEG from that menu. You can find more information from your scanner's online User’s Guide here: https://files.support.epson.com/docid/cpd4/cpd42186.pdf If you need further assistance, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Absolutely Convenient and portable
on December 1, 2018
Posted by: alomega789
from Melbourne, FL
I bought this to make scanning documents in B&W and Color more convenient and quicker. I also discovered that this model conveniently fits into my computer backup as well. It doesn't need a separate and ingeniously powers itself through a USB port as well as using the USB port to make the data transfer from the scanner to the computer. An excellent product, and surprisingly portable too.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great scanner for scaring photos to PhotoshopCC
on December 14, 2018
Posted by: Anonymous
from Concord NH
I have had ,u scanner almost three months and really like it.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
great scanner
on December 28, 2018
Posted by: bluegi
from idaho
great size, easy to set up and use
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Great, simple Scanner
on January 12, 2019
Posted by: GaryW
from Chesapeake, Va
Really easy to use and good features
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com