epson.com Customer Reviews Collected from epson.com
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product. 
(
378 out of 487
)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
5 out of 5
5
best scanner
on September 11, 2016
Posted by: pvh3424
from Hackensack ,NJ
The brand Epson I liked because I used another items with this brand and never I don't have any problem, the cost is much better, and easy to use and the best one small quiet y fast I loved my scanner.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Epson Perfection V39
on September 26, 2016
Posted by: Nancy
from Colorado Springs, CO
Great machine. Easy to use. I would recommend. I am not a tech person so this is very important to me.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2 out of 5
2
Lite Weight very portable but VERY LOUD
on June 17, 2017
Posted by: Researcher
from Tampa, FL, United States
Extremely noisy. 1/2 way through the scan the scanner hangs up at times and makes a loud sqeeking noise. This is anoying when working in a quiet enviormant such as a library or reseach room
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Small, efficient, great photo reproduction
on September 4, 2019
Posted by: mdpetrick
from Fargo, ND
I purchased the Perfection V39 just a few weeks ago, but I've had sufficient time to put it to the test. I'd been temporarily entrusted with 270+ family photos and needed to scan them quickly. The reviews on the V39 were quite good, and Best Buy had one in stock.
Installation & setup were fairly straightforward; within ten minutes, I was scanning the first set of photos. With a dpi range of 50 to 4800, you can go from thumbnail to ridiculous in short order (600 dpi proved sufficient for the kind of work I was doing).
The scanner's abilities were limited only by the quality of the photos being scanned. On some of the photos, I did notice that the colors were a bit too in-your-face when compared with the originals. However, you can easily switch to 'Professional Mode' and adjust accordingly.
All in all, a great little flatbed scanner which surpassed my expectations. If you're in the market for a compact flatbed scanner which will create faithful reproductions of old family photos, I think you'll be very pleased with the Epson Perfection V39.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
This Scanner Can
on January 23, 2020
Posted by: Alia
I needed a portable scanner that I could use for my documents, artwork and notebooks. I have had this scanner for well over a year now and I use it often. It works great and the software is easy to use with different settings like full-auto and a customizable home feature. I love the PDF feature, it's as simple as pressing the button on the scanner and it starts making a PDF - I can add as many pages as I need to. My only issue with this scanner is that the full-auto feature doesn't always pick up red and pink so it might scan my red or pink document as black and white by default - but easily I can switch to home setting and get a beautiful colored scan.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Lightweight, versatile, and won't damage old photos
on February 6, 2020
Posted by: Karen in NY
from Albany NY
So far I’ve been very satisfied with this scanner. I wanted something to scan old family photos before they deteriorate. These being fragile, I wanted a scanner where you manually place the original on a plate, rather than the kind where the original rolls through. I wanted something lightweight, and not too expensive. I wanted it big enough to scan an 8.5 x 11 in. doc, but in a minimum of space. I also wanted to scan in JPEG format so I could edit and e-mail then easily. This fits my all my needs. So far I have only tried the “professional” scan setting that allows you to chose resolution, type of original (color, grayscale, B+W, etc.) and I used settings recommended by a relative. They came out pretty good. I also like that it is powered by its USB connection to my laptop, so I do not have to hunt for yet another open electric socket. Unplugging the USB turns it off. The software loaded fine and it is fairly intuitive to use. I haven’t yet tried the included Scan n Stitch software for scanning projects larger than 8.5 x 11.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Poor setup for MacBook Pro laptop
on February 6, 2022
Posted by: CH2022
This product is not user friendly with MacBook Pro.!
I have tried too many times to set up the download with repeated setbacks. I am thinking of returning this scanner to the store. It shouldn't be this difficult.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from epson.comBy TonyEpsonFebruary 8, 2022
Hello CH2022, we're sorry to hear about your disappointing experience with the V39 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201#questions. Your scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2 out of 5
2
Difficult Install
on January 31, 2016
Posted by: Down
from NY
I have two laptops at home with no optical DVD drive - it is impossible to download the software online. U can get the drivers, but not the software. So I can scan a photo, but not pdf files. I bought it to create pdf files.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
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