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Customer Reviews Collected from epson.com |
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product.
(
378 out of
487)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
5
Great product!
on March 3, 2019
Posted by: Mrklein77
from Ann Arbor, MI
Easy to use, comes with useful software that I haven't even had the chance to fully utilize yet.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
larger size reasonable price
on March 9, 2019
Posted by: Anonymous
from Dallas TX
While I already had a multipage printer/scanner for other work, this allowed my wife to scan oversized scrapbooks to convert them to digital form. The larger scanner surface accommodates slightly larger than an 8.5 x 11 inch page. Its low profile allows you to scan large scrapbook pages on a flat table, having the open book hanging over the left or right side of the scanner glass. It did an excellent job of color scanning. And the price was right!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Excellent color scanning, B&W scanning is spotty
on March 12, 2019
Posted by: Ed C
from Colorado Springs
Excellent color scanning, B&W scanning is spotty - i.e. small black speckles where it should be pure white.
Quality
4
Value
3
Written by a customer while visiting epson.com
Customer Rating
5
Great product for the price!
on March 25, 2019
Posted by: wdpmep
from Pennsylvania
I purchased this scanner to scan old photos at a higher resolution than my All in One. Setup was very easy. After scanning about 20 old faded color photos I was blown away by how well the auto color correction works with faded photos which makes it much easier to correct colors in Adobe Elements.
I would recommend this to a friend!
Quality
3
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Super Compact for easy transport at a great price
on March 30, 2019
Posted by: Richie B
from Barnegat , nj
This is a great unit. I'm only sorry I bought this after I purchased a desktop (large) unit. Clarity of scanned photos is as good as the larger unit.
Great price for a great unit!!!
Great price for a great unit!!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Worked fine until it didn't
on April 2, 2019
Posted by: Dave in Fargo
from Fargo
Installed it on a MacBook Pro. Worked fine for a long time but after using a Epson Fastfoto scanner on the same machine, it can no longer connect to the V39. Reinstalling all drivers and utilities did not help. Epson drivers don't seem to be compatible when running multiple devices on one machine.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Matt S., Epson, April 4, 2019
Hi Dave, thank you for your feedback. We are sorry to hear that you are having issues with the software for your Epson Perfection V39 . Please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Matt S.– The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Waky Waky.
on April 8, 2019
Posted by: Who ever
from Denver
Very basic. Plus this scanner turns itself on for no reason at 2 in the morning. About ready to throw this thing out the window
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby, Epson, April 10, 2019
Hi Valued Customer, we're sorry for the disappointing experience you've encountered with your Epson Perfection V39. If you still need assistance, please contact Epson Support at (562) 276-4382. Hours: Monday – Friday 6 am – 8 pm (PT), Saturday 7 am – 4 pm (PT). We are here to help.
Sincerely,
Bobby – The Epson Team.
Sincerely,
Bobby – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Software Updates
on April 10, 2019
Posted by: hirm
from sidney bc
Please update your software so my scanner will work on Mojave OS X version 10.14.4. Currently the device will not turn on.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Matt S., Epson, April 11, 2019
Hi Hirm, we thank you for your feedback and regret to hear that you’re having an issue with your Epson Perfection-V39 driver. Please make sure the product’s latest driver is installed. Uninstall the driver and visit (https://ftp.epson.com/drivers/Uninstaller_1.3.0.dmg) to download the uninstaller and install the latest driver from your product’s support page link:(https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201?review-filter=macOS+10.14.x). If the issues persist or you need further assistance, please call the Epson Support Team at (562) 276-4382 between 6am – 8pm (PT), Monday – Friday, or from 7am – 4pm (PT) on Saturdays.
Sincerely, Matt S.– The Epson Team
Sincerely, Matt S.– The Epson Team
Written by a customer while visiting epson.com