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Customer Reviews Collected from epson.com |
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product.
(
378 out of
487)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
4
Works well
on May 29, 2019
Posted by: Lynn24
from CA
Works as well as I had hoped. I planned to use the scanner for a family heirloom project in which I am converting many picture albums into digital form. Best feature is that if you place several small pictures on the scanner screen at one time (I did as many as 8), it will record them as 8 different photos. If you try to do that, you have to allow some space on the scanner bed so that the scanner can recognize them as individual pictures. If you crowd the pictures, the scanner will see them as together. You do not have to cut them and crop them separarely. Worst feature is the time it takes for scanner to work - thus 4 stars instead of 5. But altogether, I'm glad I chose it.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
EASY!
on June 3, 2019
Posted by: DeePS1
from Jackson, OH
I just received my Epson Perfection V39, and I will say it's about the easiest installation on any office equipment device ever! I've yet to put it to use, but if the machine works as easily as it installs, many thumbs up!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Don't buy if using Mojave 10.14 on MAC
on June 4, 2019
Posted by: angryvicky
from Cincinnati
Does not work with Mac OS 10.14 Mojave..
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Matt, Epson, June 7, 2019
Hi Vicky, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson Perfection V39. The scanner is Mac Mojave compatible, please make sure the product’s latest driver is installed. Uninstall the driver using the uninstaller tool can be downloaded at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201?review-filter=macOS+10.14.x#drivers under "Utilities" and download and install the latest driver from your product’s support page. If those issues persist or you need further assistance, please call the Epson Support Team at (562) 276-4382 between 6am – 8pm (PT), Monday – Friday, or from 7am – 4pm (PT) on Saturdays. Sincerely, Matt S.– The Epson Team
Written by a customer while visiting epson.com
Customer Rating
5
Fast!
on June 8, 2019
Posted by: Benjamin E
from Richardson, TX
I've had an Epson scanner for many years and loved it. I purchased this scanner a couple of months ago and love it. The technology has come a long way. No waiting for warm-up before the pre-scan or scanning. The color correction software is great.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
great features!!!
on June 9, 2019
Posted by: frickey
I bought this to scan photos and it works like they say!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Frustrating
on June 12, 2019
Posted by: BJKramer
Nothing I could do would get it to talk to my PC. No drivers worked. Threw it in the closet. Waste of money.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Matt, Epson, June 17, 2019
Hi BJKramer, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson Perfection V39. Please make sure the product’s latest driver is installed. You may download the driver from product’s support page link https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V39/s/SPT_B11B232201. If those issues persist or you need further assistance, please call the Epson Support Team at (562) 276-4382 between 6am – 8pm (PT), Monday – Friday, or from 7am – 4pm (PT) on Saturdays. Sincerely, Matt– The Epson Team
Written by a customer while visiting epson.com
Customer Rating
5
Versatile, robust, light weight, easy to fine tune.
on June 30, 2019
Posted by: Anonymous
from Lakes Region NH
I've been using Epson products exclusively for 25 years. The V39 is the latest addition to my stable. I needed a lightweight portable capable of high resolution images. This easily fits into my 'go' bag along with my 15" laptop. Software is superb, handles difficult tasks with ease when you take the time to learn it, and scans quite fast. At only a hair over 3 lbs.
it's ideal for traveling with a high quality scanner.
it's ideal for traveling with a high quality scanner.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Great for single use!
on July 6, 2019
Posted by: rita001
from atlanta, ga
This worked great the first time I used it. Now, 6 months later, I want to use it again (with the same laptop) and it won't connect. The cable is plugged in, but nothing. :(
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Leo, Epson, July 9, 2019
Hi rita001, we apologize that you are having issues with your scanner. Your Epson V39 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com