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Customer Reviews Collected from epson.com |
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product.
(
378 out of
487)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
5
Low Cost Good Image Quality
on July 8, 2019
Posted by: DTSM
from Huntington Beach CA
I own a collectible business and we use these scanners to scan the items we sell for our customers. These little scanners fill the bill. Lightweight, easy to use, and produce a good quality image. My only complaint is they don't last very long before failing, but hey, they are cheap and disposable. But we use them much more than the average consumer does. For normal occasional use they should last years.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Imperfection
on July 8, 2019
Posted by: DennyB
from Cascadia
USB-B connector powers the unit, and is fragile. Normal use is enough to make the connection spotty at best.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Leobardo, Epson, July 9, 2019
Hi Denny, we apologize that you are having issues with your scanner. Your Epson V39 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Budget Scanner With Good Resolution For Docs and Pics
on July 8, 2019
Posted by: MichaelSWFL
from Bradenton, FL
I picked this up at an office supply store because my previous MFP bit the dust and needed to scan documents and photos. It works as advertised. The only cons are manually feeding each page and the quality of the materials-physical build is a bit flimsy, could break if it gets bumped or dropped.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Frustrating to get recognized, great when it works.
on July 16, 2019
Posted by: babeins73
from Ohio
The initial setup went fine and my computer recognized it right away. The second time I went to use it, I had to reboot my computer multiple times and download updates multiple times for it to finally be recognized and the power light to come on. It's very frustrating to get through it first being plugged in, but once it's working, it's easy to use and decent quality scans. Still debating whether I am going to keep it or return. I bought this brand because I have an all-in-one Epson at home and bought this to bring to my mom's to help my mom scan all of her family photos. Frustrated!
No, I would not recommend this to a friend.
Quality
4
Value
4
Response from epson.comBy Matt, Epson, July 18, 2019
Hi Babeins73, we're sorry for the disappointing experience you're having with your Epson V39. The issue is likely caused by a Microsoft Windows power-saving feature that basically turns off USB ports when they aren’t active. This is the reason why you have to restart your computer or disconnect and reconnect the cable. Please disable the USB selective suspend setting on your computer. If you need assistance with the procedure or if the issue persists, please contact our Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Matt – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Simplicity Plus
on July 20, 2019
Posted by: Denny82
from Lufkin, TX
I have started scanning old film based photos and find it easy, and photo quality is very good.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great Scanner
on July 20, 2019
Posted by: Coll
from Connecticut
This scanner is very easy to use. You can scan multiple pictures at one time and the
clarity is great. I did my Mother-in-law's 99th birthday CD in Photos Microsoft and this scanner allowed us to capture her life from age 6 to 99. I would purchase this scanner again.
clarity is great. I did my Mother-in-law's 99th birthday CD in Photos Microsoft and this scanner allowed us to capture her life from age 6 to 99. I would purchase this scanner again.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
An OK but not great product
on July 22, 2019
Posted by: sailingskier
from Rochester.NY
I use it to scan documents as opposed to reclaiming or working with pictures/photos.. It is more awkward to use just as a document scanner because the prompts are aimed at the picture application.
No, I would not recommend this to a friend.
Quality
4
Value
3
Response from epson.comBy Leo, Epson , July 24, 2019
Hi sailingskier, we apologize that you are having issues with your scanner. Your Epson V39 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Great for scanning old photos!
on July 23, 2019
Posted by: Britt1115
from Valhalla, New York
I purchased this to scan all of my mom's family photos into the computer and it works great. The picture quality is great and the only negative part is that its fairly slow. Often I would scan pics while I did other things on my computer since waiting for a 4×6 image can take roughly 30 seconds a piece.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com