epson.com Customer Reviews Collected from epson.com
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product. 
(
378 out of 487
)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
4 out of 5
4
Not bad
on January 9, 2020
Posted by: Meitis
from Stamford. CT
I bought this when my Epson V370 stopped responding with my ios upgrade to my mac. This seems fine, but nowhere near as good as the v370.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Compact design; does the job
on January 12, 2020
Posted by: DavidJ
There are some trade-offs with getting a small scanner like this, but it performs well (good scans), is easy to store, and is reasonably priced. It's louder than I would have imagined, but that doesn't really affect things since it isn't run often. It's speedy enough.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
Forced to register to use it!
on January 14, 2020
Posted by: noman
I’ve never before used something that wouldn’t let be muse it without registering. At least it doesn’t check the input, but I did give it my email, which was probably a mistqke.
Now I can presumably use it, I hope.
No, I would not recommend this to a friend.
Response from epson.comBy LeobardoEpsonJanuary 17, 2020
Hi noman, sorry about the trouble your having with your V39. You do not need to register the product to use it. Please call our support line to help you install the driver and get the scanner working for you.
Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Terrible
on January 19, 2020
Posted by: jlcinokc
from Oklahoma City, OK
Terrible product. The software is awful. It stopped scanning after about an hour.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
GREAT SCANNER FOR THE LOW PRICE
on January 19, 2020
Posted by: JON MEREDITH
from NEAR CHICAGO
I have already scanned over 1,000 photos without a bit of trouble. Easy to use, excellent quality, and all the options for a Digital Scanner! Highly recommended!
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Great Scanner
on January 22, 2020
Posted by: Gasp
from California
It was easy to install and it’s very sleek looking.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
It's cranky and fidgety, and disconnects itself from my iMac
on February 3, 2020
Posted by: IdontcareifMikeisinuse
from Ponte Vedra Beach, FLA
I just got this a couple of weeks ago, and it's cranky and fidgety, and disconnects itself from my iMac whenever it feels like it. Sometimes,I have to restart my iMac! If I didn't need it so desperately to finish the book I'm writing, I would have already returned it for another.
What sucks is that I bought it to replace a V19, which was ALSO cranky...! Shame on me!
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
2 out of 5
2
Response from epson.comBy MattEpsonFebruary 4, 2020
Hi IdontcareifMikeisinuse, we appreciate your business and regret to hear that the Epson V39 does not meet your expectations. We’ll make sure to pass your feedback along to the relevant Epson department. If you’d like to speak to someone or need assistance, our Epson Support team can help. You can call us at (562) 276-4382, Monday – Friday 6 am – 8 pm (PT), Saturday 7 am – 4 pm (PT). Regards, Matt – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Leo 65
on February 3, 2020
Posted by: Leo 65
from Weslaco
I got this scanner as a Christmas gift and it’s one of the best gifts that I’ve gotten in a long time
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
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