 |
Customer Reviews Collected from epson.com |
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product.
(
378 out of
487)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
4
Good product!
on March 10, 2020
Posted by: J1Mpc
from Norfolk, NE
I wanted a simple stand alone scanner that would also convert documents to Word format. This is does not do! It's great for pictures, but then you have to have an OCR program to convert documents to Word. Disappointed!
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting epson.com
Customer Rating
4
Great Features for Price Point
on March 10, 2020
Posted by: bmer90
from Phoenix AZ
I wanted to digitize some old photos and for the price and quality for the device it works great! You can scan 3 photos at a time and it is smart enough to distinguish the different photos. For scanning documents it isn't quite as smooth in doing multiple pages as it keeps erroring out after a few pages and says error and gives the option to start over again or to save what has been completed so far. As it is simply backing up documents I have saved larger docs in multiple files. I have only taken 1 star off however as it does better than other options for photos which is a huge plus however would not recommend for purely a document scanner with the aforementioned errors. I like as well the compact and lightness of the unit and be left out on desktop without being out of place. Overall for occasional non daily use of scanning and something quick and easy would recommend.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
3
1 problem
on March 18, 2020
Posted by: Tammyo
I wish the app for the Amazon fire tablet would work!!!
I would recommend this to a friend!
Quality
3
Value
4
Response from epson.comBy Bobby D., Epson, March 18, 2020
Hi Tammyo, we would like to hear more about the scanning issues that you're experiencing from your Fire tablet. Your Epson V39 includes free lifetime technical support, and our support team can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 5 pm PT. We look forward to your call. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Does just what you want it to
on March 18, 2020
Posted by: ba007
from scottdale, AZ
I had a huge scanning project. My old printer/scanner has a weird glitch where you can't scan multiple pages into a single document. This machine does that beautifully and quickly. My only complaint, the disc they sent to download the software was useless in terms of getting the system up and running. I finally just downloaded it on-line, and it worked like a dream.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great scanner
on March 19, 2020
Posted by: gbdelta54
from Monterey Park, California
I like the different options button on the front or you can do it from your computer. Easy to set up, the setup instructions were very easy to read and understand. Easy to use, had it scanning immediately. Thank you
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Space saving flatbed scanner
on March 19, 2020
Posted by: Small Office person
from Northern NJ
I have a small space and cannot handle even a small 3-in-one device. I already have a small older HP printer and together with the new Epson flatbed scanner (which can be stored away easily) I can scan,copy, and print. The glass flatbed with no feeder allows scanning of colored or penciled artwork and will not grab or bend your original, unlike the portable Brother bar-type scanner that fits in a briefcase (I purchased then returned it).
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great value
on March 20, 2020
Posted by: Mike WNY
from Buffalo, NY
I’ve had the scanner for about a month. Simple to use. The scan quality is very good considering the price. It scans at a reasonable speed. Once again, for the price you get your money’s worth.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
Had to Install several times!
on March 26, 2020
Posted by: Zeno
from Detroit, MI
I am now installing the software for the 5th or 6th time.
A bit confusing. The other day it worked. Today it’s not working and I reinstalling their stuff and registering for the 3rd or 4th time. I hope I can get it to work.
A bit confusing. The other day it worked. Today it’s not working and I reinstalling their stuff and registering for the 3rd or 4th time. I hope I can get it to work.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Bobby D., Epson, March 27, 2020
Hi Zeno, we value your business, and we would like to hear more about the setup issues that you're experiencing. Your Epson V39 scanner comes with a 1-year Limited Warranty and free lifetime technical support. Please call our Advanced Support Team directly for assistance at 1-800-241-5794; Hours: Monday - Friday, 8 am - 4 pm (PT), or visit https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V39 to contact us by email. We hope to hear from you soon. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com