epson.com Customer Reviews Collected from epson.com
Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 532 reviews
5 Stars
296
4 Stars
110
3 Stars
34
2 Stars
27
1 Star
65
78%of customers recommend this product. 
(
378 out of 487
)
Customer Reviews for Epson - Perfection V39 Advanced Flatbed Color Photo Scanner - Black
Customer Rating
5 out of 5
5
Installation
on December 19, 2020
Posted by: None None None
from Connellsville, PA
Installation was fast and easy. Look forward in using my new scanner. Thank you.
I would recommend this to a friend!
Quality
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
First time set up Sucks
on January 8, 2021
Posted by: Bakagi
My wife purchased this scanner. I set it up and it won't power up. I uninstalled the software, reinstalled the software and will try again. This really sucks that it doesn't work the first time. Cross your fingers that it works, because if it doesn't, I'm getting another brand.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from epson.comBy BobbyEpsonJanuary 11, 2021
Hello Bakagi, we apologize for the issues that you've encountered during the setup. The Perfection V39 includes a 1-year Limited Warranty, plus free lifetime technical support. Please allow us to assist by contacting our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V39; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Works well but a bit slower
on January 12, 2021
Posted by: MoKelly
from Mississippi
I have an older Epson scanner but it finally quit so I bought this usb scanner. It works well just like the older one except the scan head moves much slower
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Most bang for the buck
on January 12, 2021
Posted by: Corvette Bob
from Rochester, NY
Consumer Reports said that the V39 provided "the most bang for your buck"! They were absolutely correct! Albeit I've just started using it, I'm already impressed with its ease of use as well as the finished product.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Does exactly what I want
on January 12, 2021
Posted by: PeteCS
from Gainesville, FL
Excellent detail and color saturation, especially for the price. I was happy to discover that I could scan a number of photos at the same time, automatically separating each. The device is light. portable and doesn't need an external power supply. I recommend it without reservation
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Love the restore feature!
on January 12, 2021
Posted by: Mosie
Bought it 2weeks ago. So far I am happy with the V39
I would recommend this to a friend!
Quality
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Easy to use
on January 13, 2021
Posted by: JanL52
from Raleigh, NC
This little scanner is easy to use and set up. I am using it to scan my millions of photos to my computer. Although I can upload photos to Google Drive, it would be much easier if I could send them directly to Google Photos!
I would recommend this to a friend!
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Works with Mac OS, but ...
on January 13, 2021
Posted by: martiro7
from New Mexico
I bought this scanner in order to scan in a few thousand photos from my mother's house. I use Mac OS Catalina, and yes, the scanner is compatible. However, I do NOT use Epson's scanner app - too clunky, and not suitable for large scale repetitive scans. Happily, the built-in scanning software included in Mac OS works great with this device. After you open your system preferences and click Printers & Scanners, choose Perfection V39 in the left hand panel. Click "Open Scanner ..." and then you are ready to go. My only real complaint is that there is no built-in sheet feeder. Otherwise, it works well for my purposes.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting epson.com
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