Samsung US Customer Reviews Collected from Samsung US
Samsung - BD-H6500/ZA - Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 282 reviews
5 Stars
205
4 Stars
58
3 Stars
7
2 Stars
5
1 Star
7
94%of customers recommend this product. 
(
260 out of 278
)
Customer Reviews for Samsung - BD-H6500/ZA - Streaming 4K Upscaling 3D Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
5 out of 5
5
Samsung makes a very product. We trust Samsung name.
on December 14, 2015
Posted by: dodgerblue
Expertise:Intermediate
Used the Blue-Ray last night watching a movie. The picture was great also the quality was very good.
Pros: Bright display, glad i chose it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Fresh out of the box and does not work
on December 31, 2015
Posted by: JimSa
from Yorktown,Va
Expertise:Intermediate
Hard to review a product that does not work. Received the player as a Christmas gift and looked forward to seeing it,in operation. After trying various HDMI cables and various ports on my A/V amp, the most I saw was a logo. The player immediately went into play mode and then stop. I was never goven an opportunity to enter the set up menu or warch a movie. I cannot think of anything good with this experience and product.
Cons: does not work
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor Preformance
on January 1, 2016
Posted by: Consumer2016
Expertise:Intermediate
Web browser is slow compared to 3 year old Kindle. Lack of apps.
Brand new DVDs skip.
Cons: Did not meet expectations, poor performance
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
If I did not know better, I would believe this was a first generation computer product,
on January 28, 2016
Posted by: Heyou
from MD
Expertise:Intermediate
So far I have only register this BD on line with Samsung and gone through the setup process. The registering software had a problem recognize the serial number which I checked several times. Also, Creating a password you are not allowed to use 3 consecutive numbers or characters. I used two and kept getting a warning of three continuous characters. I finally changed my whole password and the warning went away. The setup process through the DB was stressful. I thought I was back in the 70's with character based equipment. Slow and cumbersome. It is not an alternate device for the internet unless you like pulling your hair out. I almost fear going in and trying to setup Netflix. This is the extent of my experience with Db-H6500, and, therefore, my rating.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
product will not play regular hd dvds. can someone help? all indications firmware is up to date
on February 20, 2016
Posted by: rc50
from Lakeland, FL, USA
Expertise:Beginner
keeps rejecting disk. plays blu ray great but keeps rejecting regular hd dvds
Pros: Inexpensive, Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Brilliant picture
on August 28, 2014
Posted by: hrsail
from Westfield, NJ, USA
Works as advertised and with my Samsung TV, picture is magnificent.
Pros: Realistic color, Lightweight
Cons: easy to set up
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What you expect from a 3D Blue ray player!
on August 30, 2014
Posted by: Jogllama
from junction city, kansas
Expertise:Intermediate
This is an excellent player. Fast compared to others I have owned. The only exception is that my TV plays more file types from an external hard drive, player only has a few compatible file types. Would like it to play all file types because the upscaling is amazing!
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Buy
on January 1, 2015
Posted by: DJKram
from Michigan, USA
Expertise:Intermediate
Purchased this after a lot of research and deliberation. The price is slightly higher than I wanted to spend, but the reputation of this device combined with the features and performance reviews helped me decide.
Out of the box it seemed a bit "flimsy" so I was somewhat surprised when I powered this thing on. Looks like a toy but performs like a tank. Fast, and awesome video/sound quality. The included apps are great and the wireless performance/reliability has been better than expected.
At the end of the day, this thing rocks! Don't let the "cheaper" appearance fool you.
Pros: Bright display, Lightweight, fast, great video quality, good wireless perfromance/reliability
Cons: appearance of a "cheaper" product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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