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Customer Reviews Collected from lg.com |
LG - 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV
Average Customer Rating:
4.1
Rating breakdown 53 reviews
5 Stars
30
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
7
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for LG - 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV
Customer Rating
5
High quality TV for a bargain price
on March 27, 2016
Posted by: BobbyR22
from Chicago, IL, United States
[This review was collected as part of a promotion.] I bought this about a month ago and I am very impressed. This TV has all of the features and options I want such as netflix, hulu, etc., and is extremely easy to use the remote to navigate the menus, My 7 yr old figured it out in minutes on her own! The picture is fantastic, the colors deep and true, and the myriad settings are easy to use to have custom picture options for different applications such as games, movies, etc., all for a great price from dell! I highly recommend this tv.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Had for 18 months and led strip went out
on October 23, 2019
Posted by: Phiilm
from Tampa, Fl
Used to by LG all the time but after this I am all done. 2nd TV with LED lights going out in less than 2 years. This time in 18 months.
Quality
1
Features
4
Value
3
Response from lg.comBy Chris, Customer Service, October 24, 2019
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together.
Written by a customer while visiting lg.com
Customer Rating
5
We are satisfied
on April 25, 2015
Posted by: First Timer
from Etters, Pa
This is our first flat screen T.V. and we are very happy with it. It was relatively simple to set up and get going. Picture quality is all we could hope for. Getting WiFi hook up seemed more complicated than it should have been, but I'm not a techie, so that could be part of the problem.
Pros: Performance
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great picture
on June 11, 2015
Posted by: Anonymous
Been very pleased with this tv. Excellent picture!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
excellent product
on June 26, 2015
Posted by: Marty772
from Port Saint Lucie, FL, USA
I am truly satisfied with this product. I also purchased a sound bar to compliment my TV. Nothing can be any better. The sound features are excellent. Picture quality is the best I've ever owned. I'm still learning the Smart TV features but should have them all learned by the end of the weekend.I highly recommend this TV to friends and family! If there was a 10 point scale it would be a 10 star score! This is my 3rd LG TV and the features get better with each purchase. I highly recommend and LG product on the market. I also own 2 mobile phones, 2 TVs and a sound bar. My next purchases will be a washer and dryer .
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Highest Quality
on June 27, 2015
Posted by: BobP73
from Prescott Valley, AZ, USA
This TV has excellent reproduction of TV, cable, AND HD Blu-Ray DVDs. Excellent use of remote and controls. Nice narrow edges, thin machine, and it does not weigh much.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the look and Style awesome Picture
on July 1, 2015
Posted by: Anonymous
from Glen Burnie, MD, USA
This TV is amazing simply the best TV I have ever purchased. Great Picture Great features very happy...
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great picture quality
on July 19, 2015
Posted by: Paul H
from Bremerton, WA
Great picture quality and numerous input connector types increases utility.
The only thing I was not happy with was the absence of an D ring SVGA input. But that's the only thing I might complain about.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com