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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
5
4 months now
on March 21, 2018
Posted by: ShoeGuy
Expertise:Intermediate
[This review was collected as part of a promotion.] I have no complaints, microwave does what we need it to. Installation was easy. Appears to be a quality product.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on July 17, 2018
Posted by: MomCJJF
from Denver, CO
It is my first time to buy 4 Samsung appliances last May and the microwave is one of them and it is easy to use it. Nice features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Failed right after warranty expired!
on March 4, 2019
Posted by: Hatemicrowave
from Utah
Expertise:Intermediate
Microwave stopped working a few days after my warranty expired! A supposedly quaility appliance shouldn't do that, especially from Samsung!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, March 8, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139321604.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Died after warranty expired
on March 18, 2019
Posted by: Tetiana
from NH
Expertise:Intermediate
It just died in 18 months and the warranty is only 1 year
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, March 21, 2019
I realize your experience has been less than ideal, and I'd like to have the opportunity to change that. If you are still having issues with your microwave, I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139434626.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
4
My second Samsung microwave
on January 13, 2015
Posted by: Desert1
from Tucson
Expertise:Expert
I purchased this new microwave to replace another Samsung microwave that died after 5-1/2 years (way too soon!). This oven works great, just like the previous one. My only complaint is the door. It takes a lot of effort to pull it open!
I hope that this microwave outlasts the old one.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, love the sensor feature
on September 2, 2016
Posted by: kitchenLove
from MA
Expertise:Expert
Couldn't find the user manual by the time the kitchen remodel was finished, but this microwave oven was so easy/intuitive to use that I didn't need the manual. The sensors do a great job regarding doneness of steamed vegetables and baked potatoes. I have to keep an eye on it for popcorn, removing the bag once the pops slow to about once per second or less.
Pros: Bright display, Realistic color, Inexpensive, dark lining on interior
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic microwave
on March 6, 2017
Posted by: Cheyenness
from Titusville, FL, USA
Expertise:Expert
Haven't had this long but I love the color and blue LED lights. I have found that this microwave cooks in far less time than my previous Samsung. Installation was a snap. Overall classy look
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good microwave for over my electric stove
on March 12, 2018
Posted by: Lovetocook468
from Wadsworth OH
Expertise:Expert
Good microwave with high power. Very fast for baked potatoes! Sleek design and easy to clean! Good price for the quality!
Pros: Durable
Cons: setting for some options
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US