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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
4
Good value
on February 19, 2016
Posted by: Doityourself
Make sure to use blocks if counter is recessed. Bends easily if not supported. Would be better of built stronger.
Pros: Inexpensive
Cons: top mounting area not strong enough
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Goes with the package
on February 20, 2016
Posted by: luvcooking
from Cleveland, OH, USA
Expertise:Expert
if you like to cook like my wife and I do, you don't really use the microwave much other than to heat leftovers. however, this is a really nice looking black stainless unit that goes well with the other Samsung appliances we purchased. also, by purchasing the kitchen appliance suite, we got a really good price for the package.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It
on February 20, 2016
Posted by: Volley1944
from Tampa, FL, USA
Expertise:Expert
We are really happy with our new microwave. Love the features and the ease of use. It does a great job with all of the food that we have cooked. Temperature is even for everything that we reheat. I would buy another if had to.
Pros: Inexpensive, Bright display, good looking
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Microwave
on February 23, 2016
Posted by: Hammer1
from Fountain Hills, AZ, USA
Expertise:Expert
Samsung Products are always the highest quality and have the latest features
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not working
on February 23, 2016
Posted by: 22dave22
Machine worked and did not shut off. Bringing back to store tomorrow. Never got to use it. Now not working at all.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 29, 2022
Hello 22dave22,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung microwave is not working. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung microwave is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144647857
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung microwave is not working. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung microwave is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144647857
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
awesome microwave
on February 25, 2016
Posted by: shopman4you
Why do you think we are a "Samsung" family? Products get delivered in expert style and condition. Very reliable product as well. Looks great in my kitchen!!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sharp looking and performs as expected.
on February 25, 2016
Posted by: Hopeitworks
from Ohio, USA
Expertise:Intermediate
Only issue was when we turned on the fan it blew black particles / residue out of the vent.
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Looks Great
on February 26, 2016
Posted by: LoveHawks
I liked how this fit into my area and it is a very nice looking unit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US