 |
Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
4
So far so good.
on June 27, 2016
Posted by: DonSOhio
from Ohio, USA
Expertise:Expert
We have been using our new MW for 2 weeks and everything appears to be good. We did have a glitch where the oven overhead light would come on every day at 10:30 am, but it appears to have corrected itself. Its heats up faster than our old LG MW would.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Microwave performance
on June 27, 2016
Posted by: D1943
from TN
I only gave it three stars due to the fact that we only had it 4 weeks and it failed. It was a poor connection in the controller that shorted out and caused it to shut down. Poor workmanship. It seems to run a little hot too.
Pros: Inexpensive, Bright display
Cons: Poor quality
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Melardo, Samsung Care, August 15, 2022
Hi D1943!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Microwave shut down due to a controller that shorted out. The experience is not what we expect from our customers. We are always here to help.
Here is a link to "Samsung microwave is not working": https://www.samsung.com/us/support/troubleshooting/TSG01207757/.
You may visit our parts website for the available controller. I shared with you the link directly with this model: https://www.samsungparts.com/Products/Parts_and_Accessories/ME18H704SFB/AA/Default.aspx.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800138
Have a great day.
Melardo
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Microwave shut down due to a controller that shorted out. The experience is not what we expect from our customers. We are always here to help.
Here is a link to "Samsung microwave is not working": https://www.samsung.com/us/support/troubleshooting/TSG01207757/.
You may visit our parts website for the available controller. I shared with you the link directly with this model: https://www.samsungparts.com/Products/Parts_and_Accessories/ME18H704SFB/AA/Default.aspx.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800138
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
MICROWAVE
on June 28, 2016
Posted by: FIRE09
GREAT PURCHASE. IT LOOKS GREAT AND IS EASY TO USE. INSTALLATION WAS NOT DIFFICULT.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome microwave
on June 28, 2016
Posted by: Debacle
from Cincinnati ohio
Expertise:Intermediate
Awesome microwave! Love using it very easy to use and looks great!
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value!
on June 29, 2016
Posted by: happy1012
This microwave is great! It has simple and basic functions which makes it easy to use.
And the sensor cooking works well too, it cooks baked potatoes really fast!!
And the sensor cooking works well too, it cooks baked potatoes really fast!!
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice!
on June 30, 2016
Posted by: Nalasmom
from Kentucky, USA
Expertise:Expert
I am very happy with my new microwave. It has several new features on it including sensor cooking. And the exhaust fan is strong enough to keep the kitchen cool while using the gas stove. (which is Samsung as well)
Pros: Bright display, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around microwave..
on July 1, 2016
Posted by: JimmyZ65
from Baltimore, MD, USA
Expertise:Expert
This was another Samsung product that lived up to expectations. From the easy installation thru the features, look and ease of use it's a great microwave.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 4, 2016
Posted by: Gabbing
from Florida, USA
Expertise:Expert
Sharp looking inside and out. Product just works. Made well.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US