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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
4
Great looking and loads of new features
on July 7, 2016
Posted by: lorisu
from Denver, CO, USA
Expertise:Intermediate
Like the preset cooking options and the smart sensor feature works great. The light and fan buttons however are a little confusing
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 7, 2016
Posted by: Louise1142
from Dayton. Ohio
Expertise:Intermediate
The microwave was easy to set up. Cooks evenly. Easy to use
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the economy mode
on July 7, 2016
Posted by: Asmmba1
from Kankakee, IL
Expertise:Expert
Love this product, use it every day! Love the Eco mode. Bought it to match my Samsung refrigerator.
Pros: Realistic color, Inexpensive
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Microwave
on July 8, 2016
Posted by: ZBATC
Expertise:Intermediate
Great microwave with tons of features, black stainless is stunning as well. Cooks very quickly and efficiently.
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TexasGyrl
on July 9, 2016
Posted by: TexasGyrl
from Texas
Expertise:Intermediate
The overall rating is good, however, the design needs a little change. For instance, the slightest touch of the rack on inside of microwave causes it to fall. The hooks that's holds it in place needs to hold the rack in place better. Also, the contrast of the letters on outside keys needs to be darker, because the light grey color is hard to see and even harder to read in light or dark.
Pros: Durable, Inexpensive
Cons: rack falls easily and hard to read words on keys
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Microwave
on July 9, 2016
Posted by: Crashtwo
from FL
Expertise:Intermediate
Do not like the fact that you cannot run timer at same time cooking. Also, light is not very strong.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Melardo, Samsung Care, August 15, 2022
Hi There!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Microwave can't run the timer when cooking and it does not meet your expectations. We are always here to help.
The kitchen timer does not start or stop cooking functions. You cannot set or change the timer if a time-based function is operating (i.e., Time bake) or if Sabbath Mode is enabled. Refer to this link for your reference: https://www.samsung.com/us/support/answer/ANS00088062/.
Make sure as well that the light setting on your microwave is selected. Refer to the user manual on page 10: https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf.
You may also refer to this link about "Replace a Samsung Microwave's Oven Light or Cooktop Light": https://www.samsung.com/us/support/answer/ANS00049242/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800621
Have a great day.
Melardo
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Microwave can't run the timer when cooking and it does not meet your expectations. We are always here to help.
The kitchen timer does not start or stop cooking functions. You cannot set or change the timer if a time-based function is operating (i.e., Time bake) or if Sabbath Mode is enabled. Refer to this link for your reference: https://www.samsung.com/us/support/answer/ANS00088062/.
Make sure as well that the light setting on your microwave is selected. Refer to the user manual on page 10: https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf.
You may also refer to this link about "Replace a Samsung Microwave's Oven Light or Cooktop Light": https://www.samsung.com/us/support/answer/ANS00049242/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800621
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
a big microwave with plenty of features
on July 9, 2016
Posted by: homecookingwithedgar
from Florida, USA
Expertise:Expert
l like all the features available. spacious enough inside to heat a large item. porcelain interior for durability, cleanliness and efficiency.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loaded features
on July 9, 2016
Posted by: Milacat
The quick reference guide on the inside of the door is super convenient for whatever you want to do. Love the sensor cooking to reheat anything perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US