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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
5
great quality
on July 19, 2016
Posted by: golfinggram
from Palm Harbor, FL, USA
Expertise:Expert
Our product is brand new and we have only cooked popcorn in it and heated up coffee but we love the design and the looks of this microwave.
Pros: looks great with my new cabinets
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great looking product
on July 20, 2016
Posted by: Poli169jr
from San Diego
Expertise:Intermediate
Looks nice works well if price could just be lower that would be awesome.
Pros: Realistic color
Cons: too pricey
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great Microwave
on July 20, 2016
Posted by: Townsend25
from Dunlap, TN
Expertise:Intermediate
Really pleased with functionality of product. Easy to operate and works great
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Microwave
on July 20, 2016
Posted by: AMWY
Great microwave for the money. Very clean lines. Quiet.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Microwave Fails 2 weeks outside warranty period
on July 21, 2016
Posted by: NCPilots
from NC
Expertise:Intermediate
Sensors for sensor cooking failed 2 weeks outside of warranty period. Will have to pay for repairs. I thought Samsung products were better quality.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 29, 2022
Hello NCPilots,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung microwave's sensor cooking failed. We apologize for the inconvenience the issue has caused you, especially with the repair cost. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung microwave is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME18H704SFB/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144647693
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung microwave's sensor cooking failed. We apologize for the inconvenience the issue has caused you, especially with the repair cost. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung microwave is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME18H704SFB/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144647693
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Good bang 4 the buck $ !
on July 21, 2016
Posted by: Rafino
from Portage, In.
Expertise:Expert
$ Good bang 4 the buck ! $
$ Good bang 4 the buck ! $
$ Good bang 4 the buck ! $
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on July 22, 2016
Posted by: Lovethisitem
from Deltona, FL, USA
Expertise:Intermediate
This microwave is great cooks potatoes
Perfect
Easy to use
Perfect
Easy to use
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous microwave
on August 3, 2016
Posted by: Paulyinwy
from WY
Expertise:Expert
Best value/feature microwave out there. has it all, looks, performance and value. couldn't be happier!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US