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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
4
Love this microwave
on August 16, 2016
Posted by: Mayr1
from Ohio
Expertise:Intermediate
I looked at a lot of microwaves before choosing this one. I wanted a turntable and add time button. What sold me on this microwave is the dark interior and light in this microwave. It is the only one that I saw with this interior. It sounds really quiet. It has a much brighter light to shine on my stove top than I had before. Good purchase.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG Microwave ME18H704SFS
on August 18, 2016
Posted by: judy0668
from New Jersey, USA
Expertise:Intermediate
This microwave was not the one I ordered but that one was discontinued or took something away that I liked. It had the buttons on the bottom and because I'm short I thought that it would be a good fit for me. Anyway, at the last minute I had to come up with another model as my kitchen was being held hostage until I found a microwave. I like this one enough and it looks very nice over my Samsung stove. I haven't used it all that much but it seems to be a good fit.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on August 18, 2016
Posted by: Anonymous
from Port Orange, FL, USA
Expertise:Expert
Absolutely Love how easy it is to use and how nice it looks overall.
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome value for price
on August 21, 2016
Posted by: Bigdawg222
from Michigan, USA
Expertise:Intermediate
very nice addition to my kitchen . like big fan for venting stove did external vent with broan vent piece , worked out nicely. keep building awesomeness new stove will also be samsung
Pros: Bright display, Realistic color, Durable, Inexpensive, nice mount
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung microwave
on August 21, 2016
Posted by: jesus3
from utah
Expertise:Intermediate
great product. cooks foods evenly.easy to understand cooking guides at eye level when you open the door.
Pros: Bright display, Durable, larger coooking capacity, easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
microwave
on August 22, 2016
Posted by: Jeremy729
Expertise:Intermediate
microwave is awesome. Have not had any problems warming up foods, cooking food , thawing food, or cooking popcorn. looks great and a graet addition to any kitchen
Pros: Realistic color, Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Spacious and easy to use features
on August 26, 2016
Posted by: WVwoman
from West Virginia, USA
This microwave is spacious with easy to understand controls (easy to use). It has convenient under-lights that can be used as nightlights.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The only unit that fits the available space.
on August 28, 2016
Posted by: Gooberpeas
from Colorado, USA
Expertise:Intermediate
The left side of the microwave mounts within a quarter inch of a wall. The microwave door swings to the left and this Samsung was the only over-the-range unit we could find that would fit in the 30 inch width and still be able to open the microwave's door. The templates provided for drilling holes, along with the written instructions, are not very clear! Samsung needs to produce clearer, more concise instructions. The printed User Manual that comes with the unit is just about useless. You will need to download, and print, at your expense, their full 25 page manual. The manual also is not user friendly. Hopefully, this unit will serve our needs for several years.......only time will tell! We wanted a white unit but stainless steel is the only color! Take it or leave it!
Pros: Inexpensive, external size
Cons: poor instructions, not available in white
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Trisha, Samsung Care, August 25, 2022
Hi Gooberpeas,
Thank you for your insight about our Samsung products. We apologize for the vexatious experience with the microwave. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I highly recommend clicking this link for setting up your microwave oven: See pages 8 to 10.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
To better assist you on this matter, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144839081) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for your insight about our Samsung products. We apologize for the vexatious experience with the microwave. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I highly recommend clicking this link for setting up your microwave oven: See pages 8 to 10.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
To better assist you on this matter, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144839081) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US