 |
Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
5
Microwave
on October 23, 2016
Posted by: ERod1122
from Baton Rouge
Expertise:Intermediate
This microwave was super easy to install the template take all the guess work and measuring out. Looks awesome! The stove is next.
Pros: Bright display, Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NICE!
on October 24, 2016
Posted by: ANGELALUVSYOU2005
GREAT MICROWAVE, LOOKS BEAUTIFUL,GREAT FEATURES! TOTALLY RECOMMEND.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice appliance
on October 25, 2016
Posted by: KevD
from Connecticut, USA
Expertise:Intermediate
Very nice looking and has good features. Easy to install but directions should note that the template should be trimmed first for accurate measurements. Lots of room inside with multi shelves. Lights and fan work well and unit is quieter than the model it replaced. Only oddity is that you cannot set timer when microwave is running!!! That's a rather inconvenient flaw, otherwise I would have given it 5 stars all around.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Jury still out
on October 29, 2016
Posted by: Keithk1950
from Lost USA
Expertise:Expert
I have only had the microwave for two weeks. The installation pretty easy I didn't use the templates. It was easier to just measure it out my self.
The fan has 4 speeds two lower ones fairly quiet. The two higher just has loud as any other microwave I have owned. I set it up to recirculate. Plenty of options and presets.
Cons
The buttons are hard to push my concern will be they will wear out prematurely. When in use the microwave has a winding noise. It is a different noise then I am use to. It is not any louder then my previous microwave. It might be quieter. This is not the exhaust fan.
The buttons are hard to push my concern will be they will wear out prematurely. When in use the microwave has a winding noise. It is a different noise then I am use to. It is not any louder then my previous microwave. It might be quieter. This is not the exhaust fan.
I will up date in a few months
Pros: Bright display, cook top light bright
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ROSSINI, Customer Care, June 20, 2022
Hello Keithk1950,
Thank you for reaching out to us and we are glad to know that you are using Samsung microwaves.
We understand that it is sometimes uncomfortable to hear something unusual on our appliances and we apologize for the inconvenience that this has brought you.
I highly recommend checking out these links for basic troubleshooting steps:
Microwaves make all kinds of sounds while running.
Most of these are normal and should not be a cause of concern; you may check this link.
Samsung microwave is making unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Turntable does not rotate and is making noise
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
In the event that you encounter some error code on your Microwave product, here's the best link for you.
Samsung microwave error codes
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
Here's a simple tip on how to clean your microwave. Clean the microwave
https://www.samsung.com/us/support/answer/ANS00062285/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a great day.
Reference number:
1144617313
^^Ross
Thank you for reaching out to us and we are glad to know that you are using Samsung microwaves.
We understand that it is sometimes uncomfortable to hear something unusual on our appliances and we apologize for the inconvenience that this has brought you.
I highly recommend checking out these links for basic troubleshooting steps:
Microwaves make all kinds of sounds while running.
Most of these are normal and should not be a cause of concern; you may check this link.
Samsung microwave is making unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Turntable does not rotate and is making noise
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
In the event that you encounter some error code on your Microwave product, here's the best link for you.
Samsung microwave error codes
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
Here's a simple tip on how to clean your microwave. Clean the microwave
https://www.samsung.com/us/support/answer/ANS00062285/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung. Have a great day.
Reference number:
1144617313
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
lots of space and love the features
on November 3, 2016
Posted by: CadillacFridge69
from Cape Cod
Expertise:Expert
The Samsung microwave has lots of room , cooks fast and is a very sharp looking appliance.The best microwave I have ever had.
Pros: Bright display, Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on November 4, 2016
Posted by: Billybib
from Billybib
Expertise:Intermediate
[This review was collected as part of a promotion.] This thing gets stuff warm or hot. What this is what it is suppose to do? It does it! Get it! It will reheat items for your pleasure!
Pros: Durable, Inexpensive
Cons: no led under lighting
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cooks fast, easy to clean (ceramic interior for the win!)
on November 4, 2016
Posted by: NoTimeToCookforReals
Love this microwave. Very easy to clean, lots of space, not complaints at all.
Pros: Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product for the price
on November 7, 2016
Posted by: Boots2001
Great microwave. Fan works well. Autodefrost is great. Love the auto night light option.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US