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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
5
Easy to use!
on November 21, 2016
Posted by: Janvan
from Las Vegas, NV
Expertise:Intermediate
I really like the fit choice feature on this microwave. I make oatmeal every morning and the one button option is great.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
A bad purchase
on November 22, 2016
Posted by: SMHFL
from Miami, FL, USA
Expertise:Expert
I have not been able to use this product since I bought it as it kept powering off by itself. I am stuck with dealing with service calls.
Pros: Realistic color, Inexpensive
Cons: Did not meet expectations, Poor quality, console lighting
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Trisha, Samsung Care, May 19, 2022
Hi SMHFL,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave powering off by itself. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144517586
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave powering off by itself. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144517586
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great,
on November 23, 2016
Posted by: Johnsline1
from Somerset County, NJ, USA
Expertise:Intermediate
Brand new item, only had it 3 days, looks great, works good. will follow up in a month or two.
Pros: Bright display, Realistic color, Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome Samsung
on November 25, 2016
Posted by: Tanvir
from Yuba city Ca
Expertise:Expert
I am samsung fan since I have galaxy 1 ...since then samsung i would recommend everyone.. my home entertainment is samsung and now I am changing to samsung appliance everything.. you doing Awsome samsung ..I bought last month samsung washer and dryer s......thank you samsung making great ...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I wanted one just like my last one
on November 26, 2016
Posted by: trabri89
from Lisbon, ME, USA
Expertise:Expert
This is our 2nd Samsung microwave and I love it. It's easy to use. It's black on the inside so it doesn't show the food splatter like the ones that are white inside. This is just like the last one that I had. I didn't want a different one
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Shine Microwave
on November 26, 2016
Posted by: maukagirl
from Mililani, HI
I love this appliance! Didn't realize how old the technology was in my old one until I used this one a couple of times! A lot of options for a reasonable price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Microwave
on November 27, 2016
Posted by: RubyDeb2
from Staten island
Great product,great price, always buy Samsung products, for their reliability
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and has great features
on November 27, 2016
Posted by: Volfan9673
Expertise:Beginner
We love our new microwave! This unit has all the features we wanted , but is simple to use! I would definitely buy Samsung again!
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US