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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
5
Performs Well
on January 23, 2017
Posted by: mysmith3
from MO
Expertise:Intermediate
performs well and looks good.
has great features!
has great features!
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great microwave
on January 23, 2017
Posted by: SamsungOwner28
from New Jersey, USA
Expertise:Intermediate
We replaced our Samsung with newer model and it was so easy to install. Love the tray that allows you to heat a few things up at once.
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great microwave
on January 25, 2017
Posted by: Cookingkessler
from Kentucky
Love the look of this product, how quiet it is when running, and how easy it was to install.
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality
on January 25, 2017
Posted by: Anonymous
from Kansas City, KS, USA
Expertise:Intermediate
Outside of having the ability to just push 1 or 2 for quick one minute or two minute operation I love it. Cooks well
Pros: user friendly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Microwave
on January 28, 2017
Posted by: Zmansmom1
from NC
Expertise:Beginner
Easy to install. Easy to use. Matched other samsung products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT
on January 29, 2017
Posted by: debchris
from knoxville, tn
Expertise:Intermediate
i just love my new microwave. it is a perfect size and looks great with my other samsung appliances.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hard to use buttons-Has shut down twice
on January 29, 2017
Posted by: Cooltooler
from Denver, CO, USA
Expertise:Intermediate
This is the first over-the-stove microwave I have had shut down midway through a cooking cycle. The microwave shut down while potatoes were on the sensor setting for "Potato". This was the second time this unit has shut down.
I have a service order in for the repair after verifying the outlet was still working. While I have usually had very good luck with Samsung products, I may be replacing this unit. I have only had this unit for about a month.
I have a service order in for the repair after verifying the outlet was still working. While I have usually had very good luck with Samsung products, I may be replacing this unit. I have only had this unit for about a month.
Pros: only 4cfm fan on the market
Cons: Did not meet expectations, buttons need to be pressed several times
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
1
Response from Samsung USBy Trisha, Samsung Care, August 24, 2022
Hi Cooltooler,
Thank you for your insight about our Samsung microwave. We apologize for the inconvenience of the microwave shutting down during usage. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for basic troubleshooting guide:
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
To better assist you on this matter, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, give them this number (1144834081) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for your insight about our Samsung microwave. We apologize for the inconvenience of the microwave shutting down during usage. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for basic troubleshooting guide:
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
To better assist you on this matter, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, give them this number (1144834081) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
4
Timer
on January 30, 2017
Posted by: Pall241
from Indiana
Expertise:Expert
I love our new microwave other than the timer hasn't worked since day one and we're waiting for it to be repaired.
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US