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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Microwave with Sensor Cooking
Customer Rating
4
Does the trick
on May 23, 2017
Posted by: medk
from Richmond, VA, USA
Expertise:Intermediate
The microwave feels larger than 1.8 cubic feet, and it has some power to it. I can heat things up so much quicker in this microwave than in my old unit made by a different brand. Installation instructions were clear enough to let me follow them on my own.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products
on May 26, 2017
Posted by: UMRAO
from Miami
Expertise:Intermediate
I can safely close my eyes and chose a Samsung for the brand itself is one of innovation style and comfort
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great mircrowave
on May 27, 2017
Posted by: Letitia
from Orlando, FL
Expertise:Intermediate
We've had it about a month and so far so good. The only thing I hate is the beeping sound it makes when the cooking ends if you don't open it right away.
Pros: Realistic color, Inexpensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable and amazing microwave
on May 28, 2017
Posted by: sodasman
I previously had a similar samsung microwave which I liked and buying another one was a no brainer due to the brand's reputation
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has many fantastic features.
on May 29, 2017
Posted by: Buddyone
Expertise:Intermediate
The soft melt is wonderful for baking when you need butter softened.
Popcorn and the reheat options are our some of our favorites. Also the sensor to reheat is so comforting to know that your items won't be too hot as they turn out just perfect.
Popcorn and the reheat options are our some of our favorites. Also the sensor to reheat is so comforting to know that your items won't be too hot as they turn out just perfect.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the designp
on May 29, 2017
Posted by: SPend
from Virginia Beach, Virginia
Have only had it a few days but love the look and the way it has worked so far.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Had to exchange for replacement
on June 3, 2017
Posted by: Wvphysics
Expertise:Intermediate
I bought one of these and on the second day I was cooking dinner it had some issues after working just fine. While baking some fries in the oven I tried to reheat some marinara sauce in this microwave and it wouldn't warm it up. I tried heating a glass of water for 3 minutes and nothing. Then after 20 minutes it started working again. I am not sure what the problem was, but I was not going to take a chance so I returned it and got another. Hopefully it was just a faulty unit and not problem with the the whole line of models.
Features
4
Performance
1
Design
4
Value
5
Response from Samsung USBy Trisha, Samsung Care, May 19, 2022
Hi Wvphysics,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave, not food heating properly. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144517351
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave, not food heating properly. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144517351
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Love our new Samsung Kitchen Appliances!
on June 4, 2017
Posted by: TPace
from Florida, USA
Expertise:Intermediate
Recently moved from a villa to a house. Hated to leave our last Samsung fridge behind but knew that we'd buy a whole new suite of Samsung appliances at our new house. New black stainless French door fridge, slide in oven and microwave were all installed recently. Love the look, features and operation of all three!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US