Samsung US Customer Reviews Collected from Samsung US
Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
30
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
8
79%of customers recommend this product. 
(
33 out of 42
)
Customer Reviews for Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Customer Rating
5 out of 5
5
Awesome product!!!
on March 22, 2016
Posted by: BonesBishop
from Cookeville, TN, USA
Expertise:Expert
I love this washer! I haven't had one single problem washing a fluffy king sized comforter!! I have let the laundry go for a couple of weeks and am able to catch it up often in 1 load, very rare that it take 2.
Pros: Inexpensive, Bright display, Durable, the app for the washer/dryer
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product
on June 17, 2016
Posted by: skm1038
from California
Expertise:Expert
I have been using washing machines for 45 years. This is the best machine. I am very happy with my choice. The clothes come out fresh and clean. I had a set of sheets washed with the old dryer and was ready to throw them out (as I have with many items) because they had a musty smell. I decided to give my new washer a try. The smell came right out and saved me money. The drum is huge so no worries (actually bigger than I need) about items floating over and getting into the drain and or pump. The ease of the controls is awesome. Many choices and I can save my own special settings to use. The machine is inside the house and so quiet! It has a steam and antibacterial setting. I had my last washer ten years. I could have set up my own repair company for as much as it cost me to constantly repair the machine! I really did my homework on researching washing machines before my purchase. My daughter bought one first and was extremely happy with it as well. There is not one thing I can complain about or am dissatisfied with.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product has great capabilities
on December 19, 2015
Posted by: victoria2267
from San Antonio, TX, USA
Expertise:Intermediate
this product satisfies my household needs. it gives us serval options in size of loads and even quick wash. trouble shooting instrutions are clear, love capability of large loads is a plus. love the plantium color and digital bright display
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Finally a New Washer
on February 21, 2016
Posted by: Shortlady
from Kansas, USA
Expertise:Intermediate
I love this washer. It is silent, easy to use and holds our King quilts!! Used to have to go the laundry mat to do that. I am also a short lady and I can reach the bottom of the basin without a stool. No more almost faling in.
Pros: Bright display, Durable, silent
Cons: cycles seem long
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive
on May 3, 2016
Posted by: Shopperchic
from St. Louis, MO, USA
Expertise:Beginner
I purchased my washer in February but waited to write my review. I search and reviewed a lot of washers before settling on Samsung model. This is my first Samsung washer. One of the features that I like is that it can handle comforters. I wanted to really used my washer and become familiar with all of the features and wash cycles. I read other reviews and I am very happy with my purchase. It is very quiet no vibration. I sometimes have to check to see if it working. The complete sound is not very loud. The control panel is easy to see and use. Has a very large tub but I can reach the bottom very easily for a 5'2" person. The only complaint I have is I can't see the wash due to the very dark glass top.
Pros: Bright display
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
See Through Lid
on June 3, 2016
Posted by: Joesx
We like that one can see into the washer when the lid is closed, but we don't like the see through plastic used. We would prefer glass. The plastic scratches easily.
Pros: quiet
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This washer is too problematic
on June 23, 2016
Posted by: Ericabf1
from Wildomar, CA.
Expertise:Expert
After 6 weeks of use i had to have it REPLACED... It washes ok BUT with the bedding there's always problems so i have to take it out dripping & put it to dry outside WITHOUT it being spun & drained...
I have 5 kids so I need a reliable washer & dryer... I'm going to keep it because it was so expensive i can't just go get another... HOWEVER i saw the commercial for the new one where you can ADD ON clothes with no problem.... like i said i have 5 kids so that feature is something i need!!!
Pros: Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size
on June 29, 2016
Posted by: Mia1
from Upstate NY
Expertise:Expert
I have had this washer for about two weeks now. I really wanted one that would accommodate my king size bedding. This one fits the bill. I also like the fact that I do less laundry than before. It holds more per wash. Our clothes come out feeling cleaner and fresher.
I did have to use the self clean cycle already. It said in the manual after about 20 loads of laundry.
All is good. So far, no issues.
I chose this particular model after choosing two others, than cancelling those. Glad I chose this one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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