Customer Reviews for Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Customer Rating
5
Expensive but exceeds expectations so far
on March 30, 2015
Posted by: TheLawOfAverages
from CA
Expertise:Intermediate
Starting Aug 2014, five working adults keep this unit working with business clothes, weekend clothes and bedding. All marketing propaganda has been proven. We are highly satisfied and looking forward to procuring the matching dryer. Try it you will like it. Thus far we all feel you get what you paid for with this unit. We will try to keep you advised if any disappointments occur.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on December 27, 2015
Posted by: Sam4
Expertise:Expert
Good Product , nice design, good size, HE, easy controlled
Pros: Durable
Cons: unbalanced
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Nice!
on February 14, 2016
Posted by: dwala
Expertise:Intermediate
Just got this delivered yesterday. Performs very quietly and enjoy the many features so far!
I have been using this washer for a month. It is huge. It handled a load of linens no problem with room to spare. It is easy to use the controls and gives you plenty of options for the wash settings. The lid does not feel very sturdy but that was consistent with many of the top load washers these days. The only issue I have had so far is that it showed an error after the second wash. It was supposed to be for an issue in the water connections. I checked each connection but did not see anything. I reset the machine and have not seen the error again.
Pros: modern design, controls easy to use
Cons: lid does not feel sturdy
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Defective Top
on July 29, 2016
Posted by: MDMB
In 1.5 years the plastic skin on the top of the washer has delaminated (bubbled up and off) and had to be replaced. It required some effort to get it replaced this second time despite the same recurrent problem when under warranty. Samsung will not admit that this a defect in the bonding of the skin to the cover and their responsibility.
Cons: Did not meet expectations, Poor quality, see review
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
I am LOVING my new Washing machine!!
on September 19, 2016
Posted by: YRG2
from Oregon, USA
Expertise:Expert
My husband and I just purchased our brand new Samsung washing machine. I was looking for a large capacity washer that is a top loader and found this one. The capacity inside of the tub is HUGE!!!. I already washed 3 loads and honestly, my towels have never come out as clean and dry ever in my previous washing machine.
Love using my washer, however, have to be mindful of not overloading or not balancing load properly because of computerized features. I was looking for a washer that would adequately handle king size comforters so that I did not have to take mine to the cleaners (too expensive) and this does the job.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on February 14, 2015
Posted by: brokenfrown
from va
Expertise:Expert
great size wish it had a towel setting decreases my load size weekly and love that i can reach the bottom even though large capacity coats my work in half