Samsung US Customer Reviews Collected from Samsung US
Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
30
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
8
79%of customers recommend this product. 
(
33 out of 42
)
Customer Reviews for Samsung - 5.6 Cu. Ft. 15-Cycle High-Efficiency Steam Top-Loading Washer - Platinum
Customer Rating
5 out of 5
5
Expensive but exceeds expectations so far
on March 30, 2015
Posted by: TheLawOfAverages
from CA
Expertise:Intermediate
Starting Aug 2014, five working adults keep this unit working with business clothes, weekend clothes and bedding.
All marketing propaganda has been proven.
We are highly satisfied and looking forward to procuring the matching dryer. Try it you will like it.
Thus far we all feel you get what you paid for with this unit.
We will try to keep you advised if any disappointments occur.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product
on December 27, 2015
Posted by: Sam4
Expertise:Expert
Good Product , nice design, good size, HE, easy controlled
Pros: Durable
Cons: unbalanced
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice!
on February 14, 2016
Posted by: dwala
Expertise:Intermediate
Just got this delivered yesterday. Performs very quietly and enjoy the many features so far!
Pros: Realistic color
Cons: flimsy liquid soap/liquid fabric softner dispenser
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Large feature packed washer
on June 19, 2016
Posted by: Jax16
from Greensboro, NC, USA
Expertise:Intermediate
I have been using this washer for a month. It is huge. It handled a load of linens no problem with room to spare. It is easy to use the controls and gives you plenty of options for the wash settings. The lid does not feel very sturdy but that was consistent with many of the top load washers these days. The only issue I have had so far is that it showed an error after the second wash. It was supposed to be for an issue in the water connections. I checked each connection but did not see anything. I reset the machine and have not seen the error again.
Pros: modern design, controls easy to use
Cons: lid does not feel sturdy
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Defective Top
on July 29, 2016
Posted by: MDMB
In 1.5 years the plastic skin on the top of the washer has delaminated (bubbled up and off) and had to be replaced. It required some effort to get it replaced this second time despite the same recurrent problem when under warranty. Samsung will not admit that this a defect in the bonding of the skin to the cover and their responsibility.
Cons: Did not meet expectations, Poor quality, see review
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am LOVING my new Washing machine!!
on September 19, 2016
Posted by: YRG2
from Oregon, USA
Expertise:Expert
My husband and I just purchased our brand new Samsung washing machine. I was looking for a large capacity washer that is a top loader and found this one. The capacity inside of the tub is HUGE!!!. I already washed 3 loads and honestly, my towels have never come out as clean and dry ever in my previous washing machine.
I highly, highly recommend this washer!!
Pros: Bright display, Realistic color, Durable, loaded
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on November 5, 2016
Posted by: TriniDiva
from Missouri City, TX, USA
Expertise:Intermediate
Love using my washer, however, have to be mindful of not overloading or not balancing load properly because of computerized features. I was looking for a washer that would adequately handle king size comforters so that I did not have to take mine to the cleaners (too expensive) and this does the job.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great product
on February 14, 2015
Posted by: brokenfrown
from va
Expertise:Expert
great size wish it had a towel setting
decreases my load size weekly and love that i can reach the bottom even though large capacity
coats my work in half
Pros: size
Cons: price
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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