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Customer Reviews Collected from Nespresso USA |
Nespresso - Pixie Espresso Maker - Electric Titan
Average Customer Rating:
4.7
Rating breakdown 396 reviews
5 Stars
323
4 Stars
53
3 Stars
15
2 Stars
1
1 Star
4
93%of customers recommend this product.
(
76 out of
82)
Customer Reviews for Nespresso - Pixie Espresso Maker - Electric Titan
Customer Rating
5
Great Machine!
on November 8, 2022
Posted by: Carlos
from San Juan, Puerto Rico
I have been using my Pixie during more of 6 years and never have confronted any problem with it. Excellent machine!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent little machine!
on January 26, 2023
Posted by: Ingrid
from Everett, WA
[This review was collected as part of a promotion.] Our previous Nespresso died after 8 years of heavy use. We ordered a Pixie and we just love it. There is no bigger fan of Nespresso (seriously - if they ever need to drop George Clooney as their spokes person they can hire me) and I was miserable for the 6 days while I waited for the new machine to arrive. It makes such great espresso. My only complaint - MAKE MORE DECAF ORIGINAL PODS! I can only drink decaf and I only have three options now.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Still working great after 11 years
on July 8, 2023
Posted by: Big D
from Moraga, CA
I keep waiting for my Pixie to have some issue, but after 11 YEARS it is still going strong. Okay the lower stand is no longer, and the frother is missing its magnetic square, but this machine is amazing. Still delivering great cappuccinos and expressos. Am I missing any quality improvements ? It’s hard to give up an old friend when they are still delivering for you.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great machine BUT
on June 2, 2022
Posted by: Sophia
from Livingston, NJ
I bought this machine in April and it has not been working right at all. My two friends who also bought the same machine are having the same problem. After pressing start, it works for 5 seconds and then stops. I have to press it 6 times in order to fill a small espresso cup
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Customer Service, June 3, 2022
Thank you for your review. We are dismayed to learn that your Pixie machine does not meet your expectations. We Kindly recommend that you and your friends, visit Nespresso.com/help for online assistance or contact our Machine Experts via our toll-free number 800-562-1465. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Drips and leaks!
on August 23, 2023
Posted by: Jean C
from Boston, MA
I’ve been a Nespresso customer for many years. After my Essenza died after many years of use, I was very excited about purchasing this Pixie Aluminum. Unfortunately this was truly disappointing. Worst machine ever. It drips from the spout so I have to put a cup underneath to catch the water. It also leaks from the bottom of the machine so I have to put a towel under the machine. Given the price of the machine, it should not be doing this!
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , August 24, 2023
We are disappointed to learn that your Pixie machine has not met your expectations. The Pixie comes with a one-year warranty and a lifetime of troubleshooting support through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Long Time Raving Fan!
on November 28, 2022
Posted by: Molly M
from La Quinta, CA
I’ve had my Pixie for over 2 years. Love how small and efficient it is. It’s my 4th Nespresso machine. Bought the first one in 2006. Can’t imagine living without my perfect lattes and cappuccinos. These machines perform flawlessly for years and years.I even gave one as a gift to a client.😁
It goes without saying … the coffee is awesome every single time!!!
It goes without saying … the coffee is awesome every single time!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
pixie is fantastic addition to our office
on July 4, 2023
Posted by: Bouska Office
from Bronx, NY
[This review was collected as part of a promotion.] Bought this for my office, and my small staff of three. My only regret is that I’d didn’t make this switch four years ago!
Simple, solid, and a workhouse. We all love this machine and it has stepped up our coffee experience ten fold.
Simple, solid, and a workhouse. We all love this machine and it has stepped up our coffee experience ten fold.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A coffee shop in your own home
on November 1, 2023
Posted by: Brewer fan
from Lacrosse,WI
Has been going strong for 12 years. Makes exceptional
Coffee drinks . I replaced the frother last year .
I’m pleased as punch .
Coffee drinks . I replaced the frother last year .
I’m pleased as punch .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA