[This review was collected as part of a promotion.] XL cartridges provide better value for the number of pages printed. HP provides excellent ink and production quality.
[This review was collected as part of a promotion.] I bought the XL cartridges and glad that I did to save money and having to purchase again right away the only way to go cost more initially savings in the long run, but HP could make it a little cheaper
[This review was collected as part of a promotion.] Printer said ink cartridges were not compatible with the printer. After trying various online be fixes the printer became unresponsive and now unusable. Terrible product and terrible service.
No, I would not recommend this to a friend.
Features
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Performance
1
Response from hp.comBy Mary, HP Care, February 23, 2021
Hi Lee,
I am sorry that you had this happen to you. I can understand your disappointment.
It is likely that the cartridge was defective and no fixes were possible. Possibly the printer needs to be reset. While it is turned on, unplug it, wait a minute or two and then plug it back in again.
If that revives it, instructions for completing the return and exchange process for the cartridge are at: store.hp.com/us/en/cv/returnsandexchanges