 |
Customer Reviews Collected from sony.com |
Sony - Wireless Earbud Headphones - Orange
Average Customer Rating:
3.8
Rating breakdown 21 reviews
5 Stars
10
4 Stars
3
3 Stars
4
2 Stars
1
1 Star
3
63%of customers recommend this product.
(
12 out of
19)
Customer Reviews for Sony - Wireless Earbud Headphones - Orange
Customer Rating
4
ehh
on November 27, 2017
Posted by: i found you son
Gender:Male
they are really good and loud but the ear-bud keeps falling out also the rarly sound fuzzy but if that happens just hit the reset button and turn it back on and it works fine
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Awesome Tireless Earphones
on December 15, 2018
Posted by: Anonymous
Gender:Male
So I had these earphones for about 4 years now using them practically daily. They have met rain, sweat maybe blood and they have lasted ever since. The batteries are still good, the sound and bass are still amazing and still no problem for connectivity. I have lost the original rubber inserts but the are pretty much all the same. The little rubber on them did come off but its only aesthetics and does not change anything. They are a great buy and I keep them until they die, which I hope is not anytime soon.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Still good
on May 19, 2019
Posted by: Bluecheese
Gender:Male
I bought this set when visiting Korea back in 2016. The highs and lows still sound as good when I first bought them. I've long since looked for replacements but I can't find anything that'll sound as good as these.
Yeah, the cable on my neck gets on my nerves because it just won’t flex in the right direction at times but I still can't get over how well it sounds.
Being this old it's showing its age. I had to replace the ear pads for some better fitting ones because the ones that came with it don't stay ON the device. They'll come right off. 3rd party was much better.
Other than that, if I can't find anything else that as good or better that's true wireless, then I'll keep these until they don't work anymore.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Unreliable and bad for running
on February 12, 2020
Posted by: Benthurman
Gender:Male
I've owned these for 5 months. The sound quality is great but they bounce up and down when running causing music to sound choppy. 5 months into ownership the right earphone has completely cut out. there is no damage to cords. If this is how Sony builds their products, I would not recommend buying any Sony headphones.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 14, 2020
Hi Benthurman,
Good to know that you appreciate its great sound quality despite the issues you've experienced. Make sure to replace the earbuds and arc supporters for a perfect fit and optimum sound performance. Regarding the issue with the right unit, resetting and initializing the headset may resolve the issue:
https://helpguide.sony.net/mdr/as600bt/v1/en/contents/TP0000651820.html
https://helpguide.sony.net/mdr/as600bt/v1/en/contents/TP0000651821.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Ralph
Sony Social Support
Good to know that you appreciate its great sound quality despite the issues you've experienced. Make sure to replace the earbuds and arc supporters for a perfect fit and optimum sound performance. Regarding the issue with the right unit, resetting and initializing the headset may resolve the issue:
https://helpguide.sony.net/mdr/as600bt/v1/en/contents/TP0000651820.html
https://helpguide.sony.net/mdr/as600bt/v1/en/contents/TP0000651821.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Ralph
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
1
Bad Product - Bluetooth Does Not Connect to Iphone
on February 23, 2020
Posted by: badbluetooth
My fiance bought me these earphones as a Christmas present and I would like to use them but no matter what I try to do the Bluetooth refuses to connect to my iPhone. I have tried to download the NFC easyconnect App but it did nothing.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 25, 2020
Hi badbluetooth,
This is definitely not the news that we would hear. Please make sure to follow the steps on connecting an iPhone to the unit. You may refer to this link:
https://helpguide.sony.net/mdr/as600bt/v1/en/contents/TP0000651812.html
If you are unable to resolve your concern, allow us to turn your experience around and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Ralph
Sony Social Support
This is definitely not the news that we would hear. Please make sure to follow the steps on connecting an iPhone to the unit. You may refer to this link:
https://helpguide.sony.net/mdr/as600bt/v1/en/contents/TP0000651812.html
If you are unable to resolve your concern, allow us to turn your experience around and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Ralph
Sony Social Support
Written by a customer while visiting sony.com