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Customer Reviews Collected from Samsung US |
Samsung - Chef Collection 34.3 Cu. Ft. 4-Door Flex French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 102 reviews
5 Stars
59
4 Stars
15
3 Stars
5
2 Stars
12
1 Star
11
76%of customers recommend this product.
(
68 out of
90)
Customer Reviews for Samsung - Chef Collection 34.3 Cu. Ft. 4-Door Flex French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
Best Product Ever
on March 14, 2016
Posted by: Iamnotworthy
This is the best refrigerator we have ever owned. The design, functions and space are unreal. Our old refrigerator was a Samsung that we moved to the garage after 11 years of service and still going as a backup, we look forward to many years of trouble free service.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on March 14, 2016
Posted by: jrs1066
Totally worth the $. Its big and has the features one needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great fridge!
on August 21, 2016
Posted by: FoodieNJ
from NJ
Expertise:Intermediate
We like the space and configuration of the interior, cools and freezes great! Also the seltzer maker saves money on buying soda! The optional freeze or cool compartment is good when you have an overflow of food to freeze or cool...
Pros: Bright display
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 3, 2016
Posted by: Solver
from Maryland, USA
Expertise:Expert
Best refrigerator on the market looks good and quiet
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on September 15, 2016
Posted by: Brandonc
from Mission Viejo ca
Expertise:Beginner
Great refrigerator I love it huge love sparkling water
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THA CHEF!
on March 15, 2017
Posted by: 1burrabbit
from NC
Expertise:Beginner
GREAT LOOKING AND EASY FUNCTIONING, WE LOVE IT! GLAD THERE ARE NO CAMRAS...I THINK?/?...
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So much space! Best refrigerator to date!
on January 24, 2019
Posted by: LouLou3
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this refrigerator a year ago and it has exceeded my expectations! There are several features that I enjoy: lots of space, even temperatures throughout, easy to clean, adjustable temperature, plenty of frezeer space that is easy to access, no handles to bump into. There is more but I'll stop here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy ^Cat, Samsung Cares, January 25, 2019
Fantastic News LouLou3! It is a wonderful thing when your expectations and product performance meet. Thank you for choosing Samsung for your cooking needs! Welcome to the Samsung Experience! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Refrigerator malfunctions in 2 months
on November 12, 2014
Posted by: Witheld
from Connecticut
Expertise:Intermediate
The Water dispenser, Ice maker is constantly leaking water, even after shutting off the Water Inlet piple. The temperature in the main Refrigerator is going 54 F and above. None of the controls are working and the lights inside the fridge keep going on and off.
After spending a long time with the technician to debug, her advice is to "Decrease the temperature" and wait for the technician to call you to schedule and appointment.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
1
Response from Samsung USBy ROSSINI, Customer Care, June 17, 2022
Hi Witheld,
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator.
We understand that it is sometimes uncomfortable to experience ice maker issues with our appliances.
We apologize and we will surely notate your feedback about this matter for better products in the future.
I highly recommend checking out these links to identify the
issues with your ice maker and basic troubleshooting needed:
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Incase you encounter an error on your refrigerator, here's a link for your reference.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
In the event you need to reset your refrigerator, here's a link for you.
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
We look forward to doing business with you again. Have a great day!
Reference number:1144610362
^^Ross
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator.
We understand that it is sometimes uncomfortable to experience ice maker issues with our appliances.
We apologize and we will surely notate your feedback about this matter for better products in the future.
I highly recommend checking out these links to identify the
issues with your ice maker and basic troubleshooting needed:
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Incase you encounter an error on your refrigerator, here's a link for your reference.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
In the event you need to reset your refrigerator, here's a link for you.
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
We look forward to doing business with you again. Have a great day!
Reference number:1144610362
^^Ross
Written by a customer while visiting Samsung US