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Customer Reviews Collected from Samsung US |
Samsung - Chef Collection 24" Top Control Built-In Dishwasher with Stainless Steel Tub
Average Customer Rating:
3.9
Rating breakdown 282 reviews
5 Stars
158
4 Stars
51
3 Stars
15
2 Stars
11
1 Star
47
74%of customers recommend this product.
(
202 out of
274)
Customer Reviews for Samsung - Chef Collection 24" Top Control Built-In Dishwasher with Stainless Steel Tub
Customer Rating
1
Disappointed
on October 27, 2016
Posted by: tried2like
Expertise:Expert
I am very disappointed in the performance of this dishwasher. If there is ANYTHING on the dishes or utensils, it is still there when the cycle is done. I have to make sure what ever goes in, is cleaned off before it goes into the dishwasher. Definitely not worth it for the price. I haven't even had it a year, and I can't wait to get rid of it.
Pros: quiet
Cons: Did not meet expectations, does not clean, no display for amount of time left till done
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 8, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't clean the dishes after the cycle is done. We do apologize for the inconvenience this has caused you. We are hear to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load .
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and resources your might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144384515.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't clean the dishes after the cycle is done. We do apologize for the inconvenience this has caused you. We are hear to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load .
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and resources your might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144384515.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on August 13, 2015
Posted by: ArnieC
from Cincinnati, OH, USA
This is my 2nd Samsung LED TV. The first one has been in operation over a year without a problem.
This TV was easy to set up and performed well immediately. The colors are vibrant and the display is sharp without unnecessary movement. Any future LED TV will be a Samsung. I absolutely recommend this TV for a bedroom or where ever a smaller TV is needed.
This TV was easy to set up and performed well immediately. The colors are vibrant and the display is sharp without unnecessary movement. Any future LED TV will be a Samsung. I absolutely recommend this TV for a bedroom or where ever a smaller TV is needed.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight, easy to setup.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great dishwasher but not for long
on October 29, 2018
Posted by: mtabb
from Indianapolis, IN
Expertise:Expert
I loved this dishwasher for the first year or so that I owned it. Then it started making a strange, intermittent sound. Sound grew louder, like gears grinding. Turns out it is a very common problem with the water wall motor and arm, and quite expensive to repair. When I paid top dollar for this top of the line model I thought it would last more than two years. I was wrong. Won't make that mistake twice. I will never buy another Samsung dishwasher, or any appliance they make.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 8, 2022
Hello mtabb,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's making a strange, intermittent sound and it grew louder like gears grinding. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this. I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
I also recommend you visit this link https://www.samsung.com/us/support/service/warranty/DW80H9970US/AA for the warranty information of the product.
You can also visit this link https://www.samsung.com/us/support/service/ for our Support Center if you want to request service.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and resources your might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144384222.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's making a strange, intermittent sound and it grew louder like gears grinding. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this. I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
I also recommend you visit this link https://www.samsung.com/us/support/service/warranty/DW80H9970US/AA for the warranty information of the product.
You can also visit this link https://www.samsung.com/us/support/service/ for our Support Center if you want to request service.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and resources your might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144384222.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
2
Door problems
on August 24, 2014
Posted by: radial
from Columbus, OH, USA
Expertise:Intermediate
Like the style, features, quiet operation. Very energy efficient, but does not dry.
Problem area:
The first unit delivered had a door latch failure. It was repaired, but failed again. The door would come open mid-cycle and spill water on the floor. The store replaced the unit with a new one, but this door latch is also suspect. The door will only latch after 2 or 3 tries. I do not feel confident about this door latch design, and feel that this one may also fail.
Problem area:
The first unit delivered had a door latch failure. It was repaired, but failed again. The door would come open mid-cycle and spill water on the floor. The store replaced the unit with a new one, but this door latch is also suspect. The door will only latch after 2 or 3 tries. I do not feel confident about this door latch design, and feel that this one may also fail.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product - Needs a Software Update
on November 30, 2014
Posted by: PatriotFan32
from Hartford, CT, USA
Expertise:Expert
This 24" smart TV is a great product. The picture quality is very good ( for 720p), sound is OK for what it is. I had two issues related to software. The setup did not recognize my cable provider for my zip code even though this provider has been here for over 10 years. I had to give it another zip before it would allow me to use the smart hub. 2nd, the smart features are only accessible by the handheld remote which works but is impractical to use. I bought the Samsung Wireless Keyboard but it is not supported by the current software (which I updated before I tried). There is a placeholder present so I am hopeful an update will be forthcoming. Without the keyboard it is not worth the extra money to get the smart features. I intend to use this TV in my kitchen as a TV/internet browser so that recipes etc. can be displayed while in the kitchen. If/when they allow the keyboard to be used this eliminates the need to have a computer in the kitchen!
Pros: Bright display, Inexpensive
Cons: Not high def, keyboard not compatible
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on August 1, 2015
Posted by: hobie
from Los Angeles, CA, USA
Expertise:Expert
This small screen Smart TV is just right for my intended use. Great picture and sound and the Smart application is great
Pros: Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This dishwasher is great.
on May 25, 2015
Posted by: hlo1
from Portland Oregon
Expertise:Expert
This unit replaced a leaking, noisey one and I can not believe the difference. This one is so silent you hardly remember it's running.
Pros: Bright display, Durable, great price, ease of install
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
easy to use
on August 18, 2015
Posted by: vtgrammy
from vermont
Expertise:Intermediate
as a senior i am a little hesitant about setting up new electronics. this was anvery easy install and i was using the tv and smart features within minutes. i like this set and would recommend it
Pros: Realistic color, Bright display, Lightweight
Cons: would like to be able to add streaming sites
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US