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Customer Reviews Collected from Samsung US |
Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average Customer Rating:
4.1
Rating breakdown 353 reviews
5 Stars
181
4 Stars
98
3 Stars
25
2 Stars
11
1 Star
38
80%of customers recommend this product.
(
269 out of
336)
Customer Reviews for Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
5
Beautiful and spacious
on June 1, 2017
Posted by: Tend
from Fulshear, TX, USA
Expertise:Intermediate
Its beautiful and has all the room I need for a family of 4. I love that I can put our milk on the door. Deep door shelves are great. Bottom drawers are deep and provide ample storage.
The freezer has drawers. They're wonderful! I love it I put my meat in the drawers on the bottom on the way. There's plenty of room. Nothing is overcrowded. Love the LED light!
We also have the alarm on the door. Having a little kids who accidentally leave it open makes this a wonderful feature to have!
The freezer has drawers. They're wonderful! I love it I put my meat in the drawers on the bottom on the way. There's plenty of room. Nothing is overcrowded. Love the LED light!
We also have the alarm on the door. Having a little kids who accidentally leave it open makes this a wonderful feature to have!
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great side by side
on June 14, 2017
Posted by: crickalato
from West Chester, PA, USA
Expertise:Expert
We purchased a side-by-side because my husband did not like the bottom drawer freezer. This has great features and lots of space in the freezer. Very large dispenser for ice/water.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice frig...
on July 12, 2017
Posted by: wwihawk
from Iowa
Expertise:Beginner
Overall really nice frig. Plenty of room in frig and freezer. Easy controls and displays. Only problem is the ice maker ehich has a plastic auger and is slow dispensing ice.
Pros: Bright display, Durable, Lightweight
Cons: ice maker
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
CRISPER DRAWERS & WATER CATCH
on August 5, 2017
Posted by: cvsailor
from oregon
Expertise:Beginner
The crisper drawers in the fridge portion do not slide in and out very easily. They get caught every time.
The water catch (below the water and ice ejector) should have a small reservoir to catch water and ice drips.
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
2 OF THE Same fridge had dead condenser
on September 10, 2019
Posted by: MARS
[This review was collected as part of a promotion.] the repair man did not know how to fix cooling system and condenser went out.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, September 18, 2019
Thank you for bringing this to our attention. We really appreciate your feedback. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible product.
on May 20, 2020
Posted by: KACI
from pittsburgh, pa
[This review was collected as part of a promotion.] the ice builds up in the back panel of the fridge resulting in a vibrating noise. you have to unplug and defrost the fridge when this noise happens or you run the risk of burning out the fan.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Liz, Samsung Cares, May 20, 2020
Hi, Kaci! You are a valued customer, and your experience matters to us. I would like to speak with you about this issue and assist with getting service set up or determine what steps can be taken to address your Samsung Side-by-Side Refrigerator with In-Door Ice Maker. Please feel free to reach out to me directly via one of the following options and reference ticket number #1141924237.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for sharing your experience and more importantly, thank you for being a part of the Samsung family. ^Liz
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for sharing your experience and more importantly, thank you for being a part of the Samsung family. ^Liz
Written by a customer while visiting Samsung US
Customer Rating
5
greatest fridge I've owned
on May 24, 2020
Posted by: GrillinDad
from Dallas, TX
[This review was collected as part of a promotion.] looks sleek in our kitchen, holds a massive amount of food in both the freezer and refrigerator sides. i love the fact that it's digital readout tells you exactly the temp
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy
on May 28, 2020
Posted by: Melissa
from Rhode island
we bought in august 2016. have had to call 3xs the same issue. it does does not keep temp and fan freezes up.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, September 17, 2020
I was able to find some useful tips on your concern. Take a look at the link below and thanks for leaving us your feedback. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Written by a customer while visiting Samsung US