lg.com Customer Reviews Collected from lg.com
LG - BE12LU38 External Blu-ray Writer - Retail Pack
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 17 reviews
5 Stars
11
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
0
81%of customers recommend this product. 
(
13 out of 16
)
Customer Reviews for LG - BE12LU38 External Blu-ray Writer - Retail Pack
Customer Rating
5 out of 5
5
LG is always my first choice when shopping.
on February 14, 2013
Posted by: Viki
from Columbus, GA, USA
This drive is so easy to install and use!
Dependable, quiet, and quick.
I am glad that I chose to add it to my collection of other LG optical drives.
The other LG drives that I own may be too old to mention, but are all still in excellent working order.
To me, that speaks volumes!
LG, Life is Good. Thank you for consistently providing quality products.
Pros: Performance, Style/Design, easy to use, Quality, affordable
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Nice looking drive.
on July 21, 2012
Posted by: Racasel
from Walnut Creek, CA
It writes faster and much quieter than the build drive in my desktop. I have not used it that much but so far, I have not had any problem writing my any of my AVCHD home movies to a blu-ray disc or a regular DVD. I use it for watching Blu-ray movies and it plays without any problem.
I love the way it looks. Only time will tell how durable it will be.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
...so many options..
on August 22, 2012
Posted by: Stu2009
from Las Vegas
Grab and go...burn, play, even 3D movies. Fast burn time, connect to any computer with video card that can support 3D, and a 3D monitor(LG makes a couple). Start watching 3D movies....Universal power adapter. Other hidden gems inside...
Pros: Performance, Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Ok but not complete
on February 8, 2012
Posted by: Max
from Minneapolis, MN 55434, USA
Product seems to work ok as long as you buy other software capable of doing what the product is meant to do, which is burn blue ray dvd's. The software provided is over 4 years old and incapable of doing blue ray unless you upgrade. This seems rather cheap/misleading or a bad oversight given this is what people are going to buy this product for. Would probably have given all 5 stars if not for this issue and that you rejected my first review, which other than being negative was well written.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
This product lack of light scribe feature
on June 28, 2012
Posted by: Julian27
from Fullerton, CA, USA
If you plan to use light scribe multimedia with this product, don't buy it. Even though it says on the box "supports lightscribe," the software does not recognized the driver. I send it back to be reviewed for an LG technician, but when I got it back, it still none of the softwares recognize it. About the rest of the features, I have no trouble with.
Pros: Style/Design, easy to use, Quality
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Good burner, LightScribe not the best
on October 29, 2011
Posted by: Jay
from Boston, MA
I bought this burner for two main reasons, the Blu Ray burning and the LightScribe feature. I have not burned any Blu Ray discs yet, mostly just DVD-R and all the burns have been successful. The LightScribe on the other hand has not been so great. The burner/software fails to detect my HP LightScribe discs about 1 out of 5 times; no matter how many times I retry. This is very annoying and dissapointing as I have to waste another disc so I have the content on one side and the label on the other. The unit itself it is nice and sleak; the cables it comes with are little short for an external burner; since most external burners are not sitting right on top of the PC itself, you would think they would provide longer cables so you can put it on your desk. Overall I am happy.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A great addition to my new mini mac.
on January 30, 2013
Posted by: DC10
from Inver Grove, MN, USA
A great addition to my new mini mac, and speed writing
video and music disk.
Pros: Performance, easy to use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Life saver !
on October 13, 2012
Posted by: Kjgates
from League City, TX, USA
Bought a "all in one" touch computer. Mis read the packaging, thought the burner was BLU-RAY burner.
This unit was the only esata available on the market, price was good, Lg quality is superb. It was a no brainer to purchase this unit. Have Been totally satisfied. Will buy again if needed. Great burner.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
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