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Customer Reviews Collected from lg.com |
LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Average Customer Rating:
3.9
Rating breakdown 927 reviews
5 Stars
466
4 Stars
184
3 Stars
97
2 Stars
75
1 Star
105
72%of customers recommend this product.
(
613 out of
847)
Customer Reviews for LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - White
Customer Rating
2
do not recommend
on August 2, 2024
Posted by: tzuber
racks rust, agitator falls out. drain pump has failed. loud
Response from lg.comBy LG, August 7, 2024
Hello there! Thank you for sharing your experience with us. We understand that encountering issues like rust on the racks, an agitator that falls out, and a failed drain pump can be quite frustrating, especially with your unit. Your feedback is incredibly valuable to us, and we want to ensure that we address your concerns effectively. If you have further questions, feel free to send us a private message via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC
Written by a customer while visiting lg.com
Customer Rating
2
Does not dry and rusts
on August 23, 2024
Posted by: LDF7774ST
from Las Vegas NV
The machine cleans the dishes fine, but does not dry them which is very annoying. The top rack is completely rusted, which has to be a health concern, right? I would not recommend this machine
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, August 26, 2024
Hey there! We appreciate you taking the time to tell us about your experience with your LG dishwasher. The simple joys in life are the best - like a warm, dry plate straight from the dishwasher! We'd love to help you get that perfect finish every time and make dishwashing a delight, not a chore.
Improper loading, low rinse aid levels, or the cycle and options selected usually cause incomplete drying from your LG dishwasher. The first thing we recommend is following the walkthrough on our help page at http://spr.ly/6420mPWGE to find out more about the common causes and how to fix them.
We'd also love to look further into your options regarding the rusted rack! Please follow up with us on social media @LGUSSupport with your model number. Our team will be with you every step of the way! *Joseph
Improper loading, low rinse aid levels, or the cycle and options selected usually cause incomplete drying from your LG dishwasher. The first thing we recommend is following the walkthrough on our help page at http://spr.ly/6420mPWGE to find out more about the common causes and how to fix them.
We'd also love to look further into your options regarding the rusted rack! Please follow up with us on social media @LGUSSupport with your model number. Our team will be with you every step of the way! *Joseph
Written by a customer while visiting lg.com
Customer Rating
3
We loved the top cutlery tray
on September 5, 2024
Posted by: Lucia N
We did well the first 5 years and then we’ve had problems the past 2 years
Response from lg.comBy Joslyn, LG Social, September 6, 2024
Hey Lucia! We're here to help with all of your LG dishwasher needs, and we appreciate your loyalty as a member of the LG family! We'd want nothing more for you to enjoy it and have a good experience. We'd like for you to private message us on social media @LGUSSupport with your contact information so we can further look into possible warranty options for you. We've got your back! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
2
Warranty issue on pump
on October 2, 2024
Posted by: Billst
I bought my LG dishwasher in 2016 and in the pump went out in 2021, it has a ten year warranty
Quality
2
Features
2
Value
2
Response from lg.comBy true, LG Digital Care Team, October 4, 2024
Hey there! We appreciate you sharing your experience with your LG dishwasher with us. Clean dishes set the stage for a smoother lifestyle, mainly when they assist with your daily duties. We're all about helping you keep your dishwasher around for years! We'd love to check into your warranty options, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into this with you together! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
2
Nice dishwasher but horrible racks
on December 8, 2024
Posted by: Kulka Theresa
from Michigan
[This review was collected as part of a promotion.] The dishwasher works well, however after 5 years may become unusable due to the racks rusting out. Too expensive to replace the racks.
Quality
3
Features
3
Value
2
Response from lg.comBy Joslyn, LG Social, December 12, 2024
Hey Kulka! Thank you for sharing this with us. We want you to be able to have a good experience with your LG dishwasher because it's the perfect partner for cleaning dishes! We have a helpful guide that'll provide maintenance tips on preventing this from happening in the future here: http://spr.ly/6422wt6QE. If you have questions or warranty inquiries, please reach out to us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
1
Poor Service
on December 23, 2024
Posted by: The Riggs
from Miami, Florida
[This review was collected as part of a promotion.] Unfortunately, this has been a poor experience as no one has come to repair our dishwasher yet we’re receiving this survey. Please have someone reach out to us to schedule the repair.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, January 2, 2025
Hey there! Our goal is always to ensure that you and your LG dishwasher are taken care of so you can have the best experience with it. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Great product, BAD WARRANTY
on April 29, 2025
Posted by: Des C
Had this appliance for the almost 10 years. Been very happy. Water pump motor is just starting to act up.
Pros: ease of use, Quality, Features/Settings
Quality
4
Features
4
Value
4
Response from lg.comBy Joslyn, LG Digital Care Team, May 3, 2025
We appreciate you bringing this to our attention, Des! We're glad that you've been happy with your unit. We're here to ensure your LG dishwasher is in prime condition because it's the perfect partner for breezing through your kitchen duties. Even after the warranty, we're always here to support you throughout the lifetime of your unit—private message us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to look into it together with you! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
2
Washes well but racks rust and break
on May 26, 2025
Posted by: mattnokes
Washes dishes pretty consistently however after 5 years the racks have rusted and broke. Can no longer load dishes in any organized fashion. As another reviewer pointed out the cost to replace the plastic racks is more than the unit.
Quality
1
Features
4
Value
2
Response from lg.comBy LG Digital Care Team, May 26, 2025
Hey there, Matt! Thanks for letting us know about the rust on your LG dishwasher racks. We want to make sure that you're taken care of, and we'd be more than happy to see what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and photos or videos of the racks, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (7) ratings-only reviews
Overall Customer Rating
4.4
Would recommend? Yes
(
4 out of
4)
Features
4.8
Quality
5
Value
5