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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 232 reviews
5 Stars
160
4 Stars
26
3 Stars
8
2 Stars
7
1 Star
31
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Customer Rating
5
Excellent initial impression
on April 26, 2016
Posted by: Bob Puget Sound
from WA State
[This review was collected as part of a promotion.] Set it was straightforward, although this is a heavy washer (250 lbs). Did four loads with excellent results. Very pleased with this washer.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
3 ISSUES
on May 19, 2016
Posted by: CrowdedHouse
from New York, NY, United States
[This review was collected as part of a promotion.] I've been using this machine for about 1 month and I noticed that there is a loud bang coming from the pipes when the machine is filling with water, there is as an occasional problem getting the spin cycle to complete and there is water dripping from the orange spout above the door for about an hour after the wash is completed. I'm not certain if the banging noise is the machine's fault since I had new plumbing put in and that may be the cause. When the machine seems to be struggling to balance the load for a while I pause the machine and manually move the clothing around. That usually works but once I had to remove a towel to get the rest of the wash to spin and then put the towel back and put on the drain and spin cycle to finish spinning out the towel. I let the machine try to work it out for about 4-5 minutes and don't wait for the unbalanced load error to go on. Basically I would not start a load and leave. Not a problem for me since I don't leave appliances on when I'm not home anyway. Note that I prefer the machine not to spin out of balance and cause possible damage and accept the fact it may need occasion manual intervention to get the clothes balanced, as long as it is occasional. Water slowly drips out of the orange spout after the clothes are removed. I put a plastic cup on the bottom of the door opening to catch the water. It stops dripping after about an hour with about 3/4 inch of water in the cup. Not enough to start a flood but annoying. I can live with that but I hope it doesn't get progressively worse over time. The machine has a nice selection of cycles and many options. The various cycles require different amounts of time to complete. The machine shows the time that remains until completion. I was required to buy an Energy Star rated machine and this one is. I would rate it a 5 if not for those 3 issues.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Drain Filter
on June 14, 2016
Posted by: angelz4n4
from VA
[This review was collected as part of a promotion.] I wish I had known that I had to clean the drain filter twice a month! I've had two instances where my floor was flooded because of this. What a pain in the rear! I've now set up reminders in my iPhone. Never had to do this before with any other product such as GE, Maytag, Whirlpool, etc. With that said I LOVE the machine. Cleans clothes like I've never seen! Very quiet UNLIKE the GE, Maytag, Whirlpool machines I've owned in the past.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Machine
on June 20, 2016
Posted by: robbie57
from Las Vegas
[This review was collected as part of a promotion.] I brought this for our new home and just love this machine. Had a duo before and loved it but this one seems to do a better job cleaning large items,with less noise and is large enough to clean my king comforter without a problem! Really like all the presets settings that still allows you to edit for your own personal preferences, it just a great machine.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use. Lots of options.
on June 30, 2016
Posted by: Jijan
from Kansas City, MO, United States
[This review was collected as part of a promotion.] Started using our new dryer this week. Did 6 loads of laundry in less time then previous machine. Perm press cycle perfect, no wrinkles. Towel cycle perfect, towels came out soft.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic cleaning
on June 30, 2016
Posted by: Jijan
from Kansas City, Missouri, United States
[This review was collected as part of a promotion.] First 4 days of use, multiple loads of all types done. White cycle is awesome. Simplicity of programming the machine. Best of all very quiet.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great job!
on July 5, 2016
Posted by: sara516
from Chapel Hill, NC, United States
[This review was collected as part of a promotion.] Went up to this from an very old washer and am very pleased
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
AMAZING WASHER AND DRYER
on July 7, 2016
Posted by: MILEDY
from Montgomery, TX 77316, United States
[This review was collected as part of a promotion.] JUST GOT IT YESTERDAY AND THE WIFE APPROVES . ITS GREAT
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com