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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 232 reviews
5 Stars
160
4 Stars
26
3 Stars
8
2 Stars
7
1 Star
31
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Customer Rating
5
Gets the job done!
on January 26, 2016
Posted by: Frosty55
from Minnesota
[This review was collected as part of a promotion.] We decided to pay a little bit more for a washer and have been very happy with our LG. Before, we noticed our clothes were not getting as clean as we wanted (3 little kids) and now we have seen a big difference. Lots of options for cycles and features makes it easy to get whatever garment you need clean
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Control Board and Drain Pump issuewithin 2.5 Years
on April 5, 2019
Posted by: Anand Kumar
from Minneapolis
[This review was collected as part of a promotion.] I bought this unit less than 2.5 years and the machine died; not working, when diagnosed, came to know about these issues which I never thought with the quality/review I followed before I make decision to buy the same:
Issues: Upper unit needs a new control board and Lower unit needs a new drain pump
Issues: Upper unit needs a new control board and Lower unit needs a new drain pump
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, April 5, 2019
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Very Nice Energy Saving Washer
on March 21, 2015
Posted by: IvyM
from San Jose, CA, USA
This is the most expensive washer I've ever owned and I love it much more than my old one. It offers many washing cycles and I'm able to customize them if I want to. Turbo feature cleans one load of clothes in about 30 mins., which saves me time, energy, and water. The tub is very well balanced when I put heavy items in, like I mix big and small towels with a big bath mat in one load. The "Tag On" feature is fun to play with. This washer is performing the way I expect it to be for the money. And it's very solid. So far so good!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Excellent washer with modern features
on April 1, 2016
Posted by: chapee1
from Birmingham, AL, United States
[This review was collected as part of a promotion.] We purchased this washer and dryer set about two weeks ago. So far, we are very pleased with the features and performance. Both the washer and the dryer are very fast and extremely quiet compared to the whirlpool set that we had before. The only problem we have had so far is that from the beginning A LOT of water remains in the softener bin. It is only the softener bin - the other drain fine. There is so much water in the softener bin that we have to use a turkey baster to suck out the water or there is no way to put any softener in without overfilling. Hope we can find a solution to this problem, because otherwise, we are thrilled with the washer.
Pros: Style/Design, Performance, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Works great
on December 17, 2016
Posted by: Molar Foger
from Idaho, United States
[This review was collected as part of a promotion.] I bought this washer as a replacement for a Samsung top loader that was the subject of a recall. This front loader is superior in every way, not just in washing method but in overall product quality.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
10 Year Warranty
on December 31, 2024
Posted by: Ice76
from North Henderson, IL
[This review was collected as part of a promotion.] LG's warranty was a life saver on our washing machine.
Pros: Features/Settings
Quality
5
Features
5
Value
4
Response from lg.comBy LG Digital Care Team, March 8, 2025
Hey there. Thank you for your feedback on your LG washer warranty! Your LG warranty provides peace of mind, keeping your laundry routine running smoothly when you need it most. For more feedback or questions, private message us on social media @LGUSSupport. We're always here for you. ^David
Written by a customer while visiting lg.com
Customer Rating
5
Works well and is quiet
on January 12, 2015
Posted by: saan
from TX
Upgraded to this lg front load washer recently.
Works good, gets the cloths clean.
Like all the available options.
Works good, gets the cloths clean.
Like all the available options.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This product is very fast and has great features
on February 10, 2015
Posted by: Angie48
from Greenville, SC, USA
This washer is great. I have used almost every feature it offers. Stains are gone and clothes are bright and clean. Washer much faster than my last front loader. Love it so far!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com