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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 232 reviews
5 Stars
160
4 Stars
26
3 Stars
8
2 Stars
7
1 Star
31
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Posted by: Rrasi
from New York New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I went to get another washing machine and pick up the LG WM500HVA wow was I wrong it’s not just a washing machine but one step above all the others! New features like filling detergent and fabric softener so you don’t have to canceling be adding more every load. Steam and germ killer so your clothes are fresh and clean as possible. And the LG thinkQ app making more use of your time you can wash a load when leaving work and when your home it’s done! The little thing add up to something above what we had before! Thanks LG for making something better than I thought I needed!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ash808
from Big Island Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer about 5 years ago and I absolutely love it!!!!!!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Great features, but front loading washes have room
on June 16, 2021
Posted by: Donavan
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] We moved in with the unit already installed. After a month, we had an issue with leaky values that went unnoticed, which caused a bit of water damage. The issue was easily fixed via warranty.
Great high tech and energy efficient features. However, even after deep cleaning, it seems impossible to mitigate the smell. This applies generally to front loading washers, but for now I have no other complaints with this model.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, June 18, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ujnyc777
from Ft Lauderdale, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great washer. Just don’t put detergent bottle on top or it will make rust spots in the paint.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mingfernan
from Katy, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Use for a long time and only had a problem after 5 years. (drain pump)
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: luxurygene
from sf
Verified Purchase:Yes
never had a front load but this one is best it has sanitizer and clothes are spotless
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Philly proud
from Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tech was good,he finished the job and cleaned work area .Our washer runs like new.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gma KT
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second LG front loading washer I have bought. I love the convenience and the one touch easy panel. The washer knows what to do every time.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com