 |
Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 232 reviews
5 Stars
160
4 Stars
26
3 Stars
8
2 Stars
7
1 Star
31
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Customer Rating
5
Great washer!
on December 4, 2016
Posted by: Dasaye
from Florida, United States
[This review was collected as part of a promotion.] Love all my settings! I have used them all and could really tell the difference! Super large capacity and lots of different features to add on to each setting. I have printed out LG recommended suggestions to each cycle and have tried them and found already my best ones to maximize performance on each wash!
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on December 7, 2016
Posted by: ByChance
from San Antonio, Tx
[This review was collected as part of a promotion.] I have been looking for a washer and dryer for over a year. I found out LG is top rated. I narrowed down my specs in this washer and I love it! I use every single cycle and is quiet! Very efficient...and elegant looking. Great buy!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great features!
on December 10, 2016
Posted by: Jeweljr
from Beaver Falls, PA, United States
[This review was collected as part of a promotion.] This machine is perfect.I love the way it cleans my clothes to perfection. I have removed stains from my Grandsons clothes that his Mom brought to me, because she had no success, and thought they were ruined. The machine is easy to use and customize if necessary. The capacity is hugh and accommodates my king size bedding. Great investment!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Overall great product
on September 22, 2017
Posted by: Jatspat
from Secaucus, NJ, United States
[This review was collected as part of a promotion.] I bought before more than 18 months and running great
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
We love the front loader and the level of clean !
on October 23, 2017
Posted by: Krishawkins7
from Washington, United States
[This review was collected as part of a promotion.] We switched from a top load to this , and immediately noticed our clothes were much cleaner! The loading features in front are really nice too , especially being shorter . We love it !!
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Failed in 2 years after great care
on November 28, 2017
Posted by: jv747
from Waldwick, NJ, United States
[This review was collected as part of a promotion.] In just 2 years of regular use, water leaking from bottom. Did regular maintenance, cleaning and all...
Purchased this because of good reviews.. consumer report best rated.. will not recommend LG.
Pros: Style/Design
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, December 14, 2017
Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
LOVE THIS SET
on January 9, 2018
Posted by: sarahmb
from dallas
[This review was collected as part of a promotion.] I literally researched for 3 months prior to purchasing this washer/dryer set. The steam function is amazing and it is hooked up directly to your water line. All of the features are wonderful. Laundry has never been this much fun!! I have owned the set for about 9 months now with not a single problem. Follow instructions on cleaning the washer and wiping the rubber seal to prevent mildew and buildup. Could not be happier!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jasonmac
from Bismarck, ND
Verified Purchase:Yes
The spin cycle is extremely loud. The tub has a lot of forward and aft movement, causing it to strike the washer and create a sound that resembles someone hitting a sledgehammer in my laundry room. It is balanced. There has to be something wrong internally. It is terrible. I can't run it with guests over or after the kids go to bed. Terrible.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy Amber, Customer Service, March 14, 2018
Hello jasonmac, that doesn't sound right. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. ^AC
Written by a customer while visiting lg.com