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Customer Reviews Collected from lg.com |
LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Average Customer Rating:
4.2
Rating breakdown 232 reviews
5 Stars
160
4 Stars
26
3 Stars
8
2 Stars
7
1 Star
31
80%of customers recommend this product.
(
163 out of
203)
Customer Reviews for LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam - Graphite Steel
Customer Rating
5
Features
on January 10, 2017
Posted by: roxy950
from East Helena, MT, United States
[This review was collected as part of a promotion.] We bought this a few weeks back, and after much research decided this was something we had to have.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Lettering smears
on June 26, 2019
Posted by: DKSteel
from CA
[This review was collected as part of a promotion.] I have had this machine for a couple years and the lettering smeared off within the first six months.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, June 26, 2019
That's not good! We're sorry to see that you've run into these issues with your washing machine lettering. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Leaks suds from bottom
on October 29, 2019
Posted by: HarryOhio1
from Ohio
How can a product be designed to dump suds/soapy water on the floor? This is like having a baby in the home that is not yet potty trained.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Chris, Customer Service, October 29, 2019
We are sorry to see you are experiencing an issue with leaking from your washing machine. You can troubleshoot this issue using the following help article: https://www.lg.com/us/support/help-library/leaking-front-load-washer-CT10000010-1431986512448
Written by a customer while visiting lg.com
Customer Rating
5
Smart! Beautiful! Does it all!
on January 26, 2016
Posted by: LAThe Beamer
from Woodinville, WA
[This review was collected as part of a promotion.] I absolutely love my new washer and dryer. These are the best machines I have ever had. They use less energy, are fairly quiet, and get the job done! I am stoked!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
VERY VERY poor advertising will not work with IOS
on March 19, 2017
Posted by: JMF 24
from Illinois, United States
[This review was collected as part of a promotion.] Bought to get smart app and will not work with IOS
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Won't work with iPhone
on September 3, 2016
Posted by: NO TO iPHONE
from Chicago, IL, United States
[This review was collected as part of a promotion.] Washer is great. However, if you're an iPhone user forget about the great wifi remote features. They don't work at all with the iPhone version of the lg smart laundry app. They seriously need to fix this!!!!!!
Pros: Quality
No, I would not recommend this to a friend.
Quality
5
Features
1
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
washer not working
on April 24, 2017
Posted by: nothappyconsumer
from Cincinnati, OH, United States
[This review was collected as part of a promotion.] I bought this washer 2 days ago and it won't turn on. I now have to have a repairman come out to see if they can get it to work. I will wait to see if my opinion of this product changes.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
Washer works, network connection sucks !!!
on September 22, 2017
Posted by: compy
from Orange County, CA, United States
App to connect washer/dryer to home network is pathetic. Even LG's own techs, who have been out twice, cannot find out why it won't connect to my home network. DON'T BUY THIS PRODUCT.
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Written by a customer while visiting lg.com