| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Customer Rating
1
Can't get it to connect to Wi-Fi
on September 17, 2022
Posted by: Anonymous
from Solomons, MD
I bought this today. The blue Wi-Fi light comes on. I hold if to wait for the power-button light to blink and it does not. I can't find any information that helps solve the problem.
David Porter
David Porter
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Only "worked" a few times, garbage prints
on July 5, 2021
Posted by: samsamsam
from atlanta
I've had to factory reset every time I want to print something. It will not retain settings, will not stay connected to wifi, and will not be recognized more than once or twice in the app without reinstalling that as well. It is the single most frustrating printer experience I've ever had. When it DID print something for me, it was terrible quality. There is just no excuse for this. (I work as our company's IT guy, it's not that I don't know how to use a printer.)
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
A piece of garbage!!!!!!!
on October 7, 2022
Posted by: djvsieuie
from Florida
I wish I could give this pile of garbage a zero star. This is the worst and I mean the worst printer I have ever bought in my life. Impossible to connect to WIFI and it doesn't even work connected via USB cable. All it does is give me a printer error. Going right back to the store for a refund. JUNK!!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Wanted to love it but it missed the mark
on November 28, 2021
Posted by: Feefee
from Pgh pa
Bought this printer and had to have it replaced 3x. It isn’t easy connecting to wifi and it just stops printing.. waste of $$$$$
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Almost perfect
on April 14, 2023
Posted by: walbany
from Albany NY
I bought this printer because my Pixma MG3220 served me well for 9 years, and I expect the MG3620 will do the same. But I worry that I might have the same problem as the MG3220, i.e. errors because the ink absorber pads were full. Instead of making the pads easy to clean/replace, Canon expects you to take the printer in for service! This is an inexpensive printer and the cost of a service visit would exceed the value of the printer. Throughout the manual are references to the "service center". Ridiculous. Canon should revise the manual to provide repair instructions for every problem.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
junk
on June 25, 2021
Posted by: goat2015
from Oxford MS
I have owned thisprinter mg3620 for about a year. No instructions to setup, connecting was accomplished by using a usb cable. It has started not scanning now and printer errors. Constantly unplugging and pressing start button for it to work. Has anyone priced ink? You can throw this one away and buy a new one cheaper than ink. Stay clear of this model. My last Canon printer was awesome, this one is junk.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: Nick G
from New Jersey
Verified Purchase:Yes
The Canon PIXMA MG3620 does the job for printing and scanning. The directions and user guidance provided neglects to note that to enable wireless printing if you have a dual band router, the computer must connect to the same band that the printer connects to. The Canon printer only connects to the 2.4GHz band. If the printer is connect to the 2.4 band and the computer connects to the 5GHz band, they are unable to communicate. It does a good job of printing and scanning. It has a very useful feature in that it can print on both sides of the paper. Many similar models are not able to do double sided printing.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
confusing setup
on October 25, 2016
Posted by: Dave4873
from Honolulu, HI, United States
I could not get this printer to work with my lap top. I watched the instructional setup video on Canon's website but it was very confusing and brushed over a whole lot of steps in a matter of a few seconds. I have never had a problem in the past getting a printer to function properly but I have officially given up on this printer.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com